Technical Writer

1 month ago


Chicago, United States Sintra Technologies Full time

**Technical Writer (3-6 years)**

**10 South Dearborn Street, #1, Chicago, IL 60603/Onsite**

**6 months of contract and potentially will go permanent**

**Technical writing background**

**Advance skills in Microsoft products**

**Experience with XML mapping or DITA**

Job responsibilities:

- This position will be responsible for preparing, reviewing, revising, and developing procedures through partnership with Product Subject Matter Experts and Library Functions Heads to maintain accuracy of content.
- Create, modify, and write standardized procedures, supplemental documents, and process map workflows per business requirements through partnership with Product Subject Matter Experts and Library Functions owners to maintain accuracy of content.
- Continuously ensure that documents are updated, streamlined, maintained
- and archived appropriately.
- Maintain ownership of Middle Office Supporting Documents in centralized location.
- Work across organizational boundaries with internal partners to ensure the delivery of quality products and services.
- Build relationships and establish credibility, which is founded on a detailed understanding of operational data and processes.
- Foster an environment of trust with internal partners and their senior management, where issues are escalated, identified, and resolved effectively.

**Required qualifications, skills, and capabilities**:

- Strong project management and critical thinking skills.
- Experience developing, writing, and maintaining standard operating procedures.
- Ability to write high-quality procedures in a simple, clear, and concise manner.
- Previous experience adapting to a fast paced, transformative work environment while driving results.
- Excellent interpersonal, influencing, communication and partnership skills.
- Passion for learning new working models, technologies, and industry trends.
- Ability to work with technology teams to help improve user accessibility and interface.
- Motivated and results oriented creative thinker.
- College degree preferred, and / or 6+ years of experience in client service, operations, technology, sales, or portfolio management. Financial services experience is a plus.

**Additional Skills**:
**Precision Content Certified Writer**

**Job Type**: Contract

Pay: $35.00 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday

Work Location: In person


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