Tier 1 Call Center Specialist

Position: Call Center Representative Location: Washington, DC Duration: Long Term Work duties are performed remotely except on site presence is requested. The call center is open 24/7/365, thus weekend and holidays availability are expected. Duties: Provide first-level troubleshooting support, problem resolution and walk the user through...

Location: 801 9th street NW, Washington, DC 20001 HumanTouch has an exciting opportunity with the US Mint to provide Tier 1 Service Desk support for their IT Operations Support division. This position is for the day shift 8am-5pm. Currently this position alternates on-site/WAH which may change, Duties include: - Log all customer interactions into ticketing...

Location:801 9th street NW, Washington, DC 20001HumanTouch has an exciting opportunity with the US Mint to provide Tier 1 Service Desk support for their IT Operations Support division. This position is for the day shift 8am-5pm. Currently this position alternates on-site/WAH which may change,Duties include: Log all customer interactions into ticketing...

Description ActioNet has opportunities for Tier 1 - IT Help Desk (Call Center) Support. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and the Department of Defense. Please note this role is ON-SITE, 5 days a week in Washington, DC. As the Tier 1 - IT Help Desk (Call Center)...

**POSITION**: Tier 1 Technical Support Specialist **REPORTS TO**: Chief Operating Officer **LOCATION**: Corporate Headquarters, NE Washington, DC Urban Investment Partners ("UIP") is a vertically integrated real estate investment, asset and property management, and general contracting company specializing in multi-family properties predominantly in the...

**About us** BlueSun Technologies, Inc. is an innovative IT and AI solutions provider specializes in developing cutting-edge technology solutions that leverage artificial intelligence, machine learning, and data analytics. BlueSun focuses on transforming businesses and industries by creating intelligent systems that can analyze vast amounts of data,...

POSITION: Tier 1 Technical Support Specialist REPORTS TO: Chief Operating Officer LOCATION: Corporate Headquarters, NE Washington, DC Urban Investment Partners ("UIP") is a vertically integrated real estate investment, asset and property management, and general contracting company specializing in multi-family properties predominantly in the Washington, DC...

POSITION: Tier 1 Technical Support Specialist REPORTS TO: Chief Operating Officer LOCATION: Corporate Headquarters, NE Washington, DC Urban Investment Partners ("UIP") is a vertically integrated real estate investment, asset and property management, and general contracting company specializing in multi-family properties predominantly in the Washington, DC...

**Come Join Our Team! **DKW Communications, Inc. (DKW) is a government contractor providing professional and technical services to various government agencies i.e. defense, law enforcement and security. DKW was recently named a Top Workplace in Washington Post Top Workplaces Culture Excellence Awards, and we are seeking talented individuals to join our...

**Duties and Responsibilities**: - Provide supervision of all Call Center personnel assigned to this contract - Ensure Call Center personnel adhere to all **Tier 1** SOPs - Ensure satisfactory performance of contract task areas - Ensures that projects adhere to ActioNet’s Quality Management System, including ActioNet tools and industry best practices, and...

NOSC Infrastructure Tier 1 Lead / Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local - * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Lead / Manager to oversee four Tier 1 teams...

Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local - * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365 enterprise...

BACKGROUND SiloSmashers is looking for a System Engineer Level II to support a Tier 1 Help Desk for a federal client. This tier 1 support consists of basic troubleshooting and repair of workstations, peripherals, network cabling, applications, network operating system, email, telnet, remote access, workstation moves or new installations, new account creation...

Job DescriptionJob DescriptionBACKGROUNDSiloSmashers is looking for a System Engineer Level II to support a Tier 1 Help Desk for a federal client. This tier 1 support consists of basic troubleshooting and repair of workstations, peripherals, network cabling, applications, network operating system, email, telnet, remote access, workstation moves or new...

BACKGROUND SiloSmashers is looking for a System Engineer Level II to support a Tier 1 Help Desk for a federal client. This tier 1 support consists of basic troubleshooting and repair of workstations, peripherals, network cabling, applications, network operating system, email, telnet, remote access, workstation moves or new installations, new account creation...

BACKGROUNDSiloSmashers is looking for a System Engineer Level II to support a Tier 1 Help Desk for a federal client. This tier 1 support consists of basic troubleshooting and repair of workstations, peripherals, network cabling, applications, network operating system, email, telnet, remote access, workstation moves or new installations, new account creation...

Network Operations Center- NOC Tier 1 and 2Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required:Type of Travel:* * * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations....

RightDirection Technology Solutions LLCDescription:RDTS is seeking a cleared Tier I Help Desk Specialist to support the U.S. Dept of State in Washington, D.C. This role shall support the help desk within the Human Resources bureau on the Global Talent Management (GTM) program. It is full-time, standard work week and hours, and hybrid (one week a month onsite...

RightDirection Technology Solutions LLCDescription:RDTS is seeking a cleared Tier I Help Desk Specialist to support the U.S. Dept of State in Washington, D.C. This role shall support the help desk within the Human Resources bureau on the Global Talent Management (GTM) program. It is full-time, standard work week and hours, and hybrid (one week a month onsite...

Description: RDTS is seeking a cleared Tier I Help Desk Specialist to support the U.S. Dept of State in Washington, D.C. This role shall support the help desk within the Human Resources bureau on the Global Talent Management (GTM) program. It is full-time, standard work week and hours, and hybrid (one week a month onsite in D.C.). **Requirements**: GTM...