Front Office Staff
2 weeks ago
**Job Location**: New York City
**Position**: Front Office Staff
**About the Role**:
We're looking for enthusiastic individuals to join our team as Front Office Staff in New York City. As a Front Office Staff member, you will play a crucial role in providing exceptional service to our guests and ensuring the smooth operation of our front office.
**Key Responsibilities**:
- Welcome guests with a warm and friendly demeanor, providing assistance and information as needed.
- Manage check-in and check-out procedures efficiently, ensuring accuracy and compliance with company policies.
- Handle reservations, cancellations, and inquiries, both in person and over the phone.
- Maintain a clean and organized front desk area, including managing guest requests and coordinating with other departments.
- Assist with administrative tasks such as sorting mail, filing paperwork, and updating records.
**Requirements**:
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organizational abilities and attention to detail.
- Ability to remain calm and professional in high-pressure situations.
- Proficiency in Microsoft Office Suite and basic office equipment.
- Previous experience in a front office or hospitality role is preferred but not required.
**How to Apply**:
Pay: $19.00 - $23.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Paid time off
- Professional development assistance
Schedule:
- Day shift
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Ability to Commute:
- New York, NY 10012 (preferred)
Work Location: In person
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