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Front Office Coordinator
4 months ago
Assist the Director of Front of the House in the administrative duties of the Front Office department (Bellmen, Doormen, Bell Captains, Concierge, Guest Service Agents, Towers Page, Towers Maitre D'Etage, Mail Desk Agents, and Package Room Attendants)- Assist with blocking rooms and running daily reports- Respond to guests' special requests, needs, problems, issues, and concerns.- Ensure that Standard Operating Procedures are being adhered to- Perform other tasks as assigned by the Director of Front of the House
**Requirements**:
- Prior Front Office experience in a luxury property is strongly preferred
- Bachelor's degree highly preferred
- Excellent communication skills Self-motivated, customer-focused and committed to maintaining superb customer service throughout all areas of the Front Office
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Hourly rate: $30.6168
