Housekeeping Manager Nf03

2 weeks ago

Twentynine Palms, United States Marine Corps Community Services Full time

Marine Corps Hospitality Services (MCHS) is looking for the best and brightest to join our Lodging Team MCHS is the provider of Official Lodging for the Marine Corps. Our program provides lodging facilities that supports and enhances the quality of life for Marines, Sailors and their families during their travels for PCS moves, TDY and leisure. We offer a team-oriented environment which provides world class customer service to our guests.

**Part-time and Full-time** **vacancies are eligible for the following Employee Benefits (20-40 hours a week)**:

- 401(k) Retirement Plan with up to 5% employer match
- NAF Pension Plan, employee contribution only 1% (may be eligible to buy back up to 5 years of military service)
- Medical and Dental Insurance
- Inexpensive life insurance (up to 3X annual salary)
- Flexible spending accounts (Health and Dependent Care)
- Short Term Disability Insurance (up to 60% of annual salary)
- Immediate annual and sick leave accrual
- Tax-free shopping
- Professional training opportunities to build and develop new skills.
- Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more

**Major Duties**:
Responsible for the efficient operation of assigned areas within the Marine Corps Hospitality Services Lodging Facilities. Supervises employees to include: room inspections and training, assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and prevention of sexual harassment. Must be alert to alcohol abuse and take appropriate action. Assist in maintaining records and files. Inspects areas for compliance of fire, security and safety regulations and corrects discrepancies. Conducts weekly inspections of the hotel area for cleanliness, maintenance, and accountability of furnishings. Conducts monthly inventories of supplies, establishes stock levels and request for appropriate orders. Reviews daily occupancy of guest rooms and coordinates with the General Manager of MCHS properties to accurately plan for peak periods and rescheduling of staff to meet workload requirements. Prepares and certifies PeopleSoft timecards for accuracy. Responsible for daily administrative work associated with the operation to include the preparation and submission of purchasing and operational records. Maintains excellent customer service relations.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of service and accommodations. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise.

Conducts weekly staff meetings to ensure information sharing is maintained. Advises employees of available safety regulations, instructions, materials, and equipment. Promptly reports workplace accidents to the General Manager. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures mínimal loss of duty by complying with Return To Work, program initiatives, and following up on employee wellbeing. Adheres to established standards of actively supporting the principles of the EEO program and preventions of sexual harassment.

Performs other related duties as assigned.

**Qualifications**:
**How To Apply**:
**PREFERENCE** - REQUIRED DOCUMENTS (MUST BE ATTACHED TO APPLICATION)**

**Military Spouses**
- Copy of the PCS orders identifying a dependents-authorized move and the sponsors reporting date to the new duty location.
- Copy of marriage license or military dependent ID if dependent's name is not listed on sponsors PCS orders. In order to qualify, date of marriage or military dependent ID must be prior to reporting date listed on PCS orders.
- For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility.

**Veterans**

Copy of DD214 citing general or honorable discharge.

**Persons with Disabilities**

Proof of Disability Documentation from: doctor, licensed medical professional, licensed rehabilitation professional, or any federal, state, District of Columbia, or US territory agency that issues or provides disability benefits.

**Closing Statement**:
Selective Service Registration: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part

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