Area Recovery Manager

2 weeks ago

Bristol, United States Birth Tissue Donor Services Full time

To support our growth, we strive to add ambitious team members with a strong work ethic, integrity, and a shared passion for our mission. Currently, we are seeking one full-time Area Recovery Manager (ARM) to lead our new donation program in Bristol, CT. ARMs are responsible for a wide range of management and administrative duties, as detailed below.

BTDS follows all hospital policies, regulations and procedures as well as aseptic technique and OR protocols. Professionalism and a positive attitude are a must while representing BTDS.

**Duties Include**:

- Managing day-to-day operations of local office
- Handling issues with and education of local hospitals, doctors’ offices and other BTDS hospitals, as needed
- Tracking office supplies
- Assisting the VP of Recovery Operations, Director of Recovery Operations, and Director of Hospital Development with hospital relations
- Conducting in-services per request
- Completing informed consent, donor screening and acceptability with potential donors
- Acquiring birth tissue
- Coordinating transportation of acquired tissues, blood samples and/or cultures to assigned destinations
- Completing donor chart documentation thoroughly and accurately
- Assisting with audits and training/annual competency preparation such as copies, agenda and documentation, etc.
- Providing field support to include but not limited to: preparation of BTDS portfolio/donor registration packets, kit prep, expo/marketing opportunities, onboarding/training file preparation, donor ID logs, supply logs, promotional supplies, etc.
- Handling incoming/outgoing shipments (FIFO supply log), phone calls, and visitors
- Assisting local BTDS leadership in supply preparation and case activity

**Minimum Qualifications**:

- Associate degree
- At least two years of management experience
- Valid state driver’s license and reliable transportation
- Basic understanding of medical terminology or experience desired
- Basic computer skills
- Exceptional work ethic
- Excellent/outstanding communication, customer service, and organizational skills

**Preferred Qualifications**:

- Bachelor's degree and/or successful completion of a health care technical or professional program (Allied Health, EMT, Nursing, CST/ST, or Hospital Corpsman)
- At least one year of experience in health/medical field; surgical experience and/or OPO, tissue recovery, and/or eye banking experience preferred
- At least three years of supervisory experience
- Administrative/office management experience
- Project-management experience
- CTBS or preparing to obtain CTBS
- Proficiency in sterile and aseptic technique

**Job Type**: Full-time

**Pay**: Compensation is a combination of salary, production bonuses, and case pay

**Work Remotely**: No

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus opportunities

Application Question(s):

- Are you willing to undergo a background check AND provide three professional references?

**Education**:

- Associate (required)

Work Location: Multiple locations

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