Ambulatory Patient Care Assistant
1 week ago
[Other; H.S. Diploma or Equivalent; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants; California Certified Nurse Assistant (CNA) - CA Department of Public Health
**Hours**:
**Shift Start Time**:
8 AM
**Shift End Time**:
4:30 PM
**AWS Hours Requirement**:
8/40 - 8 Hour Shift
**Additional Shift Information**:
**Weekend Requirements**:
As Needed
**On-Call Required**:
No
**Hourly Pay Range (Minimum - Midpoint - Maximum)**:
$23.100 - $28.514 - $34.217
**What You Will Do**
Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population.
**Required Qualifications**
- H.S. Diploma or Equivalent
- Less Than 1 Year Medical Assist, Patient Assist, Healthcare Partner, Certified Nursing Assist or similar experience in related clinical area.
- AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
**Preferred Qualifications**
- Other : Comparable Certified Nursing Assistant Course or Medical Assistant Program.
- 1 Year as a Medical Assist, Patient Assist, Healthcare Partner, Certified Nursing Assist or similar experience in related clinical area.
- California Certified Nurse Assistant (CNA) - CA Department of Public Health -PREFERRED
- Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants -PREFERRED
**Essential Functions**
- Clinical Skills
Demonstrates clinical knowledge and skill in assigned area and within scope of practice.
Fully successful in assisting with all tests and procedures in assigned department.
Accurately documents patient care per protocol.
Partners with physicians to continuously learn and expand clinical knowledge base.
Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians. Returns phone calls according to physician instruction. May schedule patient appointments.
In partnership with physician, may review pre-printed teaching materials or written instructions from the provider with the patient.
Uses universal precautions and demonstrates knowledge of infection control policies and procedures.
- Department Efficiency and Effectiveness
Organizes and completes daily requirements and responsibilities.
Telephone Message Management - Ensures prompt and efficient return of messages according to established policy. Troubleshoots and resolves problem calls.
Daily Organization - Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards. Completes work within assigned hours.
Able to respond to changing circumstances and prioritize patient needs.
Responds to urgent and emergent situations in a calm and capable manner. Utilizes good judgment and problem solving ability.
Ensures readiness of reports and information to maximize patient visit.
Maintains appropriate supply levels. Cost conscious in usage.
Participates in and prepares for site inspections and inventories.
Completes department inventories per guidelines.
Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise.
- Patient Care Activities
Completes and signs appropriate documents accurately and timely.
Provides patient care within scope of responsibilities.
Communicates or questions requests outside of scope of practice to licensed nurse.
Identifies and communicates new patient care issues/concerns.
Obtain results and give to licensed nurse/provider for follow up.
- Technical Skills
Able to activate emergency procedure per protocol - code, fire, etc.
Demonstrate typing skills proficiency by: Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work.
Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities.
Able to operate and maintain department equipment.
Complies with universal precautions and hospital infection control policies.
Uses proper body mechanics and safe patient mobilization equipment to ensure patient’s safety and avoid personal injury.
Follows safety procedures required for equipment use.
**Knowledge, Skills, and Abilities**
- Demonstrated proficiency in clinical skill and office procedures.
- Medication administration proficiency.
- Ability to perform all patient care skills under guidance of licensed professional.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individu
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