Technical Support Specialist

3 weeks ago


South Barrington, United States eShow Full time

**Duties/Responsibilities**:

- Represent eShow’s products and services with an understanding of how our solutions meet our customers’ needs
- Maintain working relationships with existing customers to ensure exceptional service
- Communicate effectively with customers to assist with their lead retrieval needs

**Required Skills/Abilities**:

- Excellent customer service and interpersonal skills
- Strong attention to detail and organizational skills
- Effective time management skills and multi-task oriented
- Ability to perform within short term deadlines and work in a team environment
- Ability to communicate clearly with personnel at all levels of education, inside and outside the organization
- Problem solving skills; ability to effectively identify and solve problems
- Hybrid Remote/Onsite/In Office Position (as needed)
- Willingness to work weekends when needed or long hours
- Ability for frequent travel around 25-30% of the time
- Available to be in office in South Barrington, IL as needed

**Preferred Skills/Abilities**:

- Experience in Sales and/or Event Management in the Tradeshow Industry or a combination of both

**Requirements**:

- Ability for frequent travel around 25-30% of the time
- Available to be in office in South Barrington, IL as needed

**Physical Requirements**:

- Ability to sit or stand for long periods of time
- Pull/push equipment used in Lead Retrieval
- Lift and pull up to 50 pounds

**Benefits**:

- Salary with potential annual raises (Bi-weekly pay)
- Paid Holidays/10 days PTO
- Medical/Dental/Vision Insurance and 401(k)
- Paid Travel Opportunities with per diem
- Pay: $36,000-$42,000 per year

Pay: $36,000.00 - $42,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Vision insurance

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Associate (preferred)

**Experience**:

- Technical support: 2 years (preferred)

**Language**:

- English (Primary) (required)

Work Location: Hybrid remote in South Barrington, IL



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