Patient Care Coordinator/office Manager

3 weeks ago


Richmond, United States Live Better Hearing + Balance Full time

**PLEASE COMPLETE PHONE SCREENING SENT TO YOUR EMAIL FOR INTERVIEW CONSIDERATION**

**Reliable transportation necessary.**
- Utilize the computer software to efficiently book appointments, update customer information
- Maintain a clean working environment, while following all LBH Health Policies and Procedures
- Ensure customer confidentiality and a work environment to support privacy
- Send and receive hearing devices for new deliveries and repairs
- Collect and record customer payments using web based system
- Compose and send billing packets to business service support center
- Maintain patient intake forms and scan all paperwork to our practice management software
- Respond to patient inquiries in person and over the phone
- Develop an understanding of the clinic to effectively address patient concerns
- Communicate patient needs to provider
- Develop an understanding of insurance benefits in order to help patients navigate hearing testing and purchasing of hearing aids
- Understanding of HIPAA regulations.
- Welcoming patients and informing providers that patients have arrived.
- Processing payments for appointments (taking payment, issuing receipts, marking off payment on electronic patient files).
- Assisting Audiologists on various tasks.
- Answering telephone calls, making bookings for the clinic, taking messages for audiologists.
- Contacting patients when hearing aids are ready for collection after repair
- Contacting patients to schedule delivery appointments when hearing aids are received.
- Arranging couriers for sending packages to manufacturers.
- Preparing proper paperwork, forms, agreements for patient appointments.
- Organizing electronic medical records (includes data entry and ability to scan documents)
- Settlement of receipts at the end of the day.
- Identifying when parts, batteries, stationery, etc. are in need of reorder and placing orders needed.

Pay: $19.00 - $21.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance

Schedule:

- 8 hour shift

Application Question(s):

- What is your desired salary for this position? (Please do not put "negotiable")

**Education**:

- Associate (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)
- Front desk: 3 years (preferred)
- Multi-line phone systems: 1 year (preferred)

Ability to Relocate:

- Richmond, VA: Relocate before starting work (required)

Work Location: In person


  • Dental Office Manager

    3 weeks ago


    Richmond, United States Richmond Dental Office Full time

    Job DescriptionJob DescriptionOverview:We are a medium sized, privately owned family practice seeking a skilled and experienced Office Manager with a minimum of 2 years of managerial experience in a dental setting. The ideal candidate will possess comprehensive knowledge of dental insurance, accounts receivable management, and adept recruitment skills. We...

  • Care Coordinator Wfh

    2 weeks ago


    Richmond, United States PM Capital Care Coordination Full time

    **_**This position requires being located in the _**_Richmond, VA area_**_ to attend in-person meetings and site visits as required.**_** **Introduction**: Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Care Coordinator WFH with HCA Healthcare you can be a part of an organization that is devoted to...

  • Patient Coordinator

    17 hours ago


    Richmond, United States Spencer Dental & Braces - a Benevis company Full time

    Overview: Patient Coordinator Spencer Dental and Braces-Richmond, VA (Southside Plaza Location) Full Time Competitive Pay Comprehensive Benefits Offered Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person...


  • Richmond, United States Short Pump Family Dentistry PLC Full time

    Job DescriptionJob DescriptionModern, state-of-the art general dentistry office that focuses on quality, patient-oriented dental care.We are seeking a professional, reliable, accountable and caring individual for our Patient Coordinator position. Candidate must be bilingual in Spanish (not an option). Must be able to multi-task, maintain a friendly...


  • Richmond, United States Fresenius Medical Care North America Full time

    **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies....


  • Richmond, United States Beaufont Health Care Ctr Full time

    Beaufont Health & Rehabilitation Center - POSITION SUMMARY The Business Office Manager (BOM) is responsible for providing leadership and oversight to the business  office department and functions including medical billing, accounts receivable, and resident trust fund  management. The BOM is the primary individual responsible for the timely collection of...


  • Richmond, United States Cardiology Associates of Richmond Full time

    **Introduction**: **Benefits**: Cardiology Associates of Richmond, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral...


  • Richmond, United States HCA Healthcare Full time

    **Introduction**: Come Join a Great Team!!! **SIGN ON BONUS $5,000!!!** **Benefits**: HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans...


  • Richmond, United States Center For Physical Therapy PC Full time

    Job DescriptionJob DescriptionCentral Virginia Physical Therapy is looking for a dynamic patient care coordinator to join our team. We are a busy outpatient privately owned physical therapy office with excellent therapists.Job Description: We are open Monday - Friday and the hours vary dependent on the clinic schedule. This will be a full-time position with...


  • Richmond, United States Center For Physical Therapy PC Full time

    Job DescriptionJob DescriptionCentral Virginia Physical Therapy is looking for a dynamic patient care coordinator to join our team. We are a busy outpatient privately owned physical therapy office with excellent therapists.Job Description: We are open Monday - Friday and the hours vary dependent on the clinic schedule. This will be a full-time position with...

  • Office Coordinator

    7 days ago


    Richmond, United States Sapporo-Stone Brewing Co. Full time

    Description: Sapporo USA and Stone Brewing have come together to form one of the top 15 largest breweries in the United States, building on the strong legacies of our celebrated heritages. We brew badass beers on both coasts at our breweries in Escondido, CA and Richmond, VA, and create amazing experiences at our Stone Brewing World Bistro & Gardens and...

  • Office Coordinator

    4 days ago


    Richmond, United States Stone Brewing Full time

    Job Type Full-time Description Sapporo USA and Stone Brewing have come together to form one of the top 15 largest breweries in the United States, building on the strong legacies of our celebrated heritages. We brew badass beers on both coasts at our breweries in Escondido, CA and Richmond, VA, and create amazing experiences at our Stone Brewing World Bistro...

  • Office Coordinator

    1 day ago


    Richmond, United States Stone Brewing Full time

    Job Type Full-time Description Sapporo USA and Stone Brewing have come together to form one of the top 15 largest breweries in the United States, building on the strong legacies of our celebrated heritages. We brew badass beers on both coasts at our breweries in Escondido, CA and Richmond, VA, and create amazing experiences at our Stone Brewing World Bistro...


  • Richmond, United States Richmond Care Center Full time

    We rely on and trust our  Business Office Manager  to be responsible for the completion of all business office tasks performed at the location, including but not limited to payroll/personnel, accounts payable and general administration. Implement procedures for timely and appropriate record-keeping, billing, data management, statistical analysis, and...


  • Richmond, Virginia, United States LifeLong Medical Care Full time

    Scheduling CoordinatorJob LocationsUS-RichmondIDOverviewSupporting Community Healthcare is a rewarding role, come join a wonderful organization LifeLong Medical Care is looking for a Scheduling Coordinator at our Family Medicine Residency Program (FMRP) in Richmond, California. The FMRP Scheduling Coordinator will act as primary point person for all...


  • Richmond, United States LifeLong Medical Care Full time

    Scheduling CoordinatorJob LocationsUS-RichmondID2024-5577OverviewSupporting Community Healthcare is a rewarding role, come join a wonderful organization! LifeLong Medical Care is looking for a Scheduling Coordinator at our Family Medicine Residency Program (FMRP) in Richmond, California. The FMRP Scheduling Coordinator will act as primary point person for...


  • Richmond, United States LifeLong Medical Care Full time

    Scheduling CoordinatorJob LocationsUS-RichmondID2024-5577OverviewSupporting Community Healthcare is a rewarding role, come join a wonderful organization! LifeLong Medical Care is looking for a Scheduling Coordinator at our Family Medicine Residency Program (FMRP) in Richmond, California. The FMRP Scheduling Coordinator will act as primary point person for...


  • Richmond, Virginia, United States LifeLong Medical Care Full time

    Scheduling CoordinatorJob LocationsUS-RichmondIDOverviewSupporting Community Healthcare is a rewarding role, come join a wonderful organization LifeLong Medical Care is looking for a Scheduling Coordinator at our Family Medicine Residency Program (FMRP) in Richmond, California. The FMRP Scheduling Coordinator will act as primary point person for all...


  • Richmond, United States Ogletree Deakins Full time

    Position Summary: Our Richmond, VA office has the opportunity for an experienced Office Services Coordinator to join the Firm’s expanding practice. The Office Services Coordinator's primary responsibility is to perform, oversee and coordinate duties of Office Services team members, which includes Office Services, Copy Center and Reception personnel. On a...

  • Office Coordinator

    1 month ago


    Richmond, United States National Mentor Holdings, Inc. Full time

    The MENTOR Network provides services for adults with intellectual and developmental disabilities and medically complex needs. Office Coordinator Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role Office Coordinator, Coordinator, Support, Training