Sales Specialist

3 weeks ago

Universal City, United States Nectar Life Full time

**SALES SPECIALIST**

Headquartered in Las Vegas, NV, Nectar Life is a collection of plant-based, cruelty-free personal care products that fill each day with moments of sensorial delight and much-needed whimsy. Through engaging experiences that emphasize fun and togetherness, Nectar Life is reinventing the personal care market by making pure joy the primary ingredient.

**Reports to**:Store Sales Manager, Assistant Sales Manager

**Primary Purpose**:The Sales Specialist drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences consistent with the brand vision. The Sales Specialist promotes a high-performance selling culture by inspiring, supporting and mentoring peers.

**Salary**:$16.90/hr + tips

**Key Responsibilities**:

- Drives top line store sales and growth by personally selling to customers
- Moves with intention throughout the store, connecting with multiple customers
- Proactively engages with customers, reads cues and responds effectively
- Creates a memorable connection by asking effective questions to identify customer needs and make a compelling product recommendation
- Uses confident selling statement and is effective at overcoming customer objections
- Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories
- Participates in sales goal setting with manager and tracks individual performance towards the goal
- Makes it a priority to understand the business and offers suggestions on how the store can be more productive
- Creates enthusiasm for selling strategies by inspiring, supporting and mentoring others’ selling behaviors
- Assists in training of new associates, serving as a shadow partner
- Delivers a friendly and efficient point of sale (POS) experience processing customer transactions accurately and efficiently.
- Responsible to meet minimum monthly sales target

**All retail employees at Nectar Bath Treats are responsible for**:

- Driving top line store sales results and growing the business through action and productivity
- Creating customer awareness of programs and promotions available to them to build customer loyalty, when applicable
- Setting personal goals and tracking individual and team performance to the goals
- Preparing for each shift by maintaining awareness of all sales, promotions and applicable POS procedures
- Taking initiative to recover and replenish merchandise, so it is available to sell
- Understanding and adhering to visual merchandising brand standards
- Assisting in housekeeping of sales floor and communicating maintenance issues
- Keeping an awareness of, and building personal capability in, loss prevention
- Actively engaging in product demonstrations to showcase our products to customers.
- Proactively attracting and captivating customers through effective interaction techniques.
- Supporting all activities related to providing a safe working environment
- Understanding and demonstrating Company values
- Leads and or participates in the company’s personal development and philanthropic initiatives

**Success Measures (as applicable)**:

- Sales Goals and Comps
- Average Dollar Sales (ADS)
- Transactions Per Hour
- Loyalty
- Shrink

**Qualifications**:

- Demonstrates ability to improve customer satisfaction and drive loyalty
- Ability to manage complex and competing priorities with time management and organizational skills
- Business acumen with strong strategic and analytical skills
- Excellent visual merchandising skills
- Strong product knowledge
- Contributes to and thrives in a sales-driven culture.
- Enjoys fostering positive interactions with individuals of all age groups, particularly children.
- Comfortable adhering to a uniform policy, including wearing a distinctive pink apron.
- Capable of lifting up to 40 pounds and proficient in restocking, cleaning, and conducting inventory counts.
- Adherence to a no-facial-piercing policy.
- Embraces a family-focused company culture; covers any inappropriate tattoos during work hours.
- Schedule flexibility to include nights and weekends. Must be able to work holidays.

**Benefits**:

- Employee assistance program
- Employee discount
- Paid time off
- Referral program
- Pet insurance

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