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Customer Service Representative

2 months ago

Fayetteville, United States C and J Tire and Auto Repair Full time

Job Overview:
**Responsibilities**:

- Provide information about products and services
- Assist customers in resolving issues or complaints
- Upsell products or services to increase revenue
- Conduct outbound calls for follow-ups or promotions
- Perform data entry tasks accurately and efficiently

**Requirements**:

- Proven experience in customer service or a related field
- Strong communication skills with a polite and professional demeanor
- Ability to communicate effectively in English; bilingual in Spanish is a plus
- Proficient in using CRM software and data entry
- Familiarity with outbound calling and sales techniques
- Excellent phone etiquette and active listening skills
- Multilingual abilities are advantageous for this role

Join our team today and be part of a dynamic customer service environment where your skills can shine

**Job Type**: Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Paid time off

Experience level:

- 2 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

People with a criminal record are encouraged to apply

Ability to Relocate:

- Fayetteville, NC 28303: Relocate before starting work (required)

Work Location: In person