Licensed Property and Casualty Insurance Csr
7 days ago
Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as an Insurance Customer Service Representative. As an insurance CSR, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services.
**Responsibilities**:
- Provide accurate information about our products and services to customers
- Assist customers with placing orders, processing payments, and resolving any issues or concerns
- Maintain customer records and update account information as needed
- Collaborate with other departments to address customer needs and resolve complex issues
- Follow up with customers to ensure their satisfaction and resolve any outstanding matters
- Identify opportunities to upsell or cross-sell additional products or services to customers
Qualifications:
- Must hold a valid and current CA Property & Casualty Insurance License
- Previous experience in customer service or a related field is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and the ability to think quickly on your feet
- Experience in insurance sales, outside sales, retail sales, or telemarketing is beneficial
- Proficiency in sales administration and benefits administration is a plus
- Ability to speak multiple languages is an advantage
**Benefits**:
- Competitive salary based on experience and qualifications
- Retirement savings plan with employer match
- Paid time off for vacation, sick leave, and holidays
- Ongoing training and professional development opportunities
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Pasadena, CA 91106: Relocate before starting work (required)
Work Location: In person
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