Trust & Safety Communications Manager, Social and

1 month ago

New York, United States TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

**Why Join Us**:
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

**About the team**:
The Global Trust and Safety Communications team at TikTok leads on initiatives to build public trust in our approach to platform safety and integrity, including our policies and moderation, product features and partnerships. The team partners closely with Trust & Safety, Product, and Public Policy colleagues along with other cross-function teams, providing strategic counsel on the development of strategies that put our community's safety first.

We're looking for a strategic communications professional to join our Global Trust and Safety Communications team to develop and deliver a multi-channel social media strategy for trust and safety communications. This includes collaborating closely with other leads on the team and finding opportunities to feature creators as part of our campaigns. This person will help significantly amplify our investment in trust and safety policies, products and partnerships through strategic and impactful content production and distribution. In addition, they will lead on executing high-impact media events across a range of trust and safety communications priorities, including our presence at industry events.

**Responsibilities**:

- Develops and delivers a global, strategic and multi-channel social media strategy for TikTok's trust and safety communications that amplifies and educates on TikTok's work to protect its platform and community in order to build public trust
- Designs and delivers industry-leading media events that enable in-person or virtual trust and safety story-telling by our spokespeople, finding innovative ways to engage key audiences with new safety policies, products and partnerships
- Produces high-quality assets, such as videos and other visual assets, in support of the team's trust and safety campaigns, including for social and events
- Coordinates and supports our presence at industry events
- Works collaboratively with Trust and Safety, Product, Marketing, Legal, Public Policy, and other teams to provide communications counsel and support.

**Qualifications**:
**Minimum qualifications**:

- Excellent strategic, analytical, and verbal communication skills
- Experience of crafting and delivering social media strategies
- Experience of developing and delivering high-impact events
- Strong media judgement
- A self-starter who is motivated, takes initiative, and works well in a fast-paced and entrepreneurial environment with short deadlines
- Content production skills, including short-form video

**Preferred qualifications**:

- Experience of working on trust and safety issues
- Experience developing proactive social campaigns on a global scale
- Able to respond to and collaborate on a range of situations with empathy and a people-first mindset

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Information
The base salary range for this position in the selected city is $110222 - $198444 annually.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

**Our time off and leave plans are**: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated u

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