Office Technician

1 week ago


Sacramento County CA, United States Department of Food & Agriculture Full time

**Per CCR 249.3, this job control may be used to fill subsequent vacancies.**

Under supervision of the Staff Services Manager I (SSM), the incumbent is responsible for performing a variety of office support tasks to support Weighmaster Program - related work in the enforcement of provisions of the Business and Professions Code (BPC) and the California Code of Regulations (CCR). The incumbent is responsible for a variety of duties which include weighmaster records and database management, respond to inquiries and requests from the public, and generate reports.
- Weighmaster Program Administration
Perform Weighmaster licensing functions for Program.
- Guide Weighmaster businesses through the licensing process.
- Audit Weighmaster licensing documents/information in order to determine accuracy of Weighmaster certificates. Gather, analyze, and verify Program license and certificate information, and make independent determination regarding the accuracy of that information based on BPC and Division policies.
- Maintain an online portal containing weighmaster licensing information for approximately 7,000 Weighmaster businesses and 48,000 deputy Weighmasters.
- Maintain business records both online and in hard copy folders.
- Prepare and process monthly renewal licensing documents.
- Serve as point of contact between the Division and CDFA-Information Technology to maintain the Weighmaster database.
- Monitor and survey industry license activities to ensure compliance with Weighmaster licensing and fee assessment; license new Weighmasters and update existing licenses.
- Resolve problems with delinquent and suspense Weighmaster accounts through written notifications and telephone calls.
- Work with investigators to research suspected violations of provisions of Weighmaster licensing laws and regulations; conduct research to provide information to Division’s Special Investigators on developing cases.
- Use a personal computer to type various forms and memos.

Communication
Respond to questions from Weighmaster field staff and county officials and provide information to assist in resolving complex licensing issues.
- Confer with and advise industry and consumers on new and changing Weighmaster laws and regulations in order to ensure compliance and consistency with the BPC and the CCR.
- Provide assistance to the public by phone and written correspondence in a courteous and professional manner.

Administrative Support
Answer telephone calls received on a multi-line phone and direct calls appropriately.
- Respond to questions from the public regarding all Division programs.
- Draft correspondence and inform management of requests, comments, and needs involving the public and local weights and measures officials.

You will find additional information about the job in the **Duty Statement**.

Working Conditions
- This location provides FREE PARKING in a secured, private lot. Close to all freeways, restaurants, and seasonal farmers market.
Incumbent must be able to establish and maintain effective working relationships with all persons contacted during the course of his/her work, operate standard office equipment, work well under pressure, make appropriate decisions, and work independently to complete assigned tasks and meet required deadlines. Incumbent will dress appropriately based on the type of work to be performed.
- Regular or recurring telework may occur as part of the incumbent’s ongoing regular schedule in accordance with CDFA’s Telework Policy.
- Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- OFFICE TECHNICIAN (TYPING)

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-437437
- **Position #(s)**:

- 018-221-1139-006
- **Working Title**:
**Office Technician (Typing)**

**Classification**:

- OFFICE TECHNICIAN (TYPING)
$3,609.00 - $4,518.00 A
- **# of Positions**:

- 1
- **Work Location**:

- Sacramento County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information
- Enforcement of California weights and measures laws and regulations is the responsibility of the Division of Measurement Standards (DMS). The Divisions activities are designed to ensure the accuracy of commercial weighing and measuring devices, verify the quantity of both bulk and packaged commodities, and enforce the quality, advertising and labeling standards for most petroleum products. Ensuring fair competition for industry and accurate value comparison for consumers are primary functions of the county/state programs. The Division of Measurement Standards is comprised of two Branches: Enforcement Branch and Laboratories Branch. The Division maintains offices in Sacramento, Anaheim, and Fresno.
- Special Requirements
- The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a v


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