Store Manager

4 weeks ago

Hanover, United States Lemon Tree Gifts Full time

**Lemon Tree Gifts - Hanover**
- **Gift Shop Manager**_

**Looking for an Exciting Change? This Could Be the Job for You**
- **If you are an experienced, passionate, organized, self-motivated and committed retail store manager, then we are looking for you**_
- Lemon Tree is a very special gift shop in the heart of Hanover, steps from the Dartmouth Green and the Hanover Inn, and dangerously right next door to Lou's Bakery and Restaurant If you are looking for a job that puts you in daily contact with wonderful customers from all over the world; if you enjoy being surrounded with an incredible variety of fun, beautiful and very interesting products; if you love interacting with people, providing exceptional customer service; if you get jazzed by the thrill of the sale; if creating beautiful displays tickles your fancy; and if you prefer being part of a small family business rather than a larger corporate entity, _**then this job is for you**_

**Responsibilities & Duties**
- **Sales**:Strong sales leadership, regularly training all staff - by example - in the art of low-key, relational sales leading to long-term customer loyalty
- **Operations**: Responsible for all day-to-day store operations, under oversight of owners. This includes, but is not limited to, shipping and receiving, pricing and preparing product for sales floor, dealing with missing and defective product, tracking inventory and helping to anticipate re-order needs, re-stocking, participating in identifying new product, keeping the store clean and tidy
- **Staff**:Motivate and train staff in Lemon Tree procedures, product knowledge, and superior customer service standards, handle staff issues
- **Financial**: Oversee daily sales reports and balancing of cash drawer
- **Technology**: Regular Social Media photos/postings, help to implement POS system, including staff training, some data entry, and report development
- **Merchandising**: Create and maintain visual excellence in product display and merchandising in accordance with Lemon Tree visual standards
- **Marketing/Advertising**: Assist with and contribute to marketing and advertising strategies

**Qualifications & Experience**
- Previous retail sales and management experience preferred
- Strong basic math skills
- Computer, Point of Sale (POS) essential, social media experience ideal
- High School degree required, College Degree preferred

**Personal Attributes**
- High level of integrity and trustworthiness
- Mature, reliable, responsible
- Self-motivator who loves all aspects of retail
- Demonstrates excellent communication skills
- Gracious, warm, friendly, customer service oriented
- Upbeat, positive attitude and ready to work in an often high-paced, fun & exciting environment. Energetic
- Comfort level with our wide variety of visitors - locals, students, international visitors, tourists, and Dartmouth parents and alumni
- Accurate, organized and detail-oriented

**Additional Requirements**
- Ability to work flexible 5-day work week, to include some nights, weekends and holidays
- Willingness to spend time learning details of product information
- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
- Ability to work well in a team-driven atmosphere
- Ability to stand for long periods of time
- Ability to lift and mobilize medium to large items up to 40 lbs., while utilizing appropriate safety techniques
- Ability to go up and down stairs quickly, carrying product, and to kneel, bend, twist, stretch and stoop when working on displays and putting away product
- Uphold store maintenance and cleanliness standards
- Professional attire, demeanor, and appearance in adherence with company dress standards that represent the Lemon Tree brand image
- Comply with all company policies and procedures

**Benefits**
- Competitive annual salary, commensurate with experience
- Paid personal leave
- Generous employee discount
- Working with fun people and product

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount
- Paid time off

Experience level:

- 2 years

Shift:

- Day shift

Weekly day range:

- Weekends as needed

Application Question(s):

- Please tell us a bit about your previous retail management experience and about your interest in the management position at Lemon Tree Gifts.

**Education**:

- High school or equivalent (required)

**Experience**:

- Retail management: 1 year (required)
- Retail sales: 3 years (preferred)

Ability to Relocate:

- Hanover, NH 03755: Relocate before starting work (required)

Work Location: In person

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