Patient Access

3 weeks ago


West Chester, United States Global Neurosciences Institute, Philadelphia Area Full time

Global Neurosciences Institute is an extraordinarily innovative team of the most highly trained and skilled neurosurgeons, neurologists and researchers in the country.

**Responsibilities**:

- Responsible for promptly and professionally answering calls in a high-volume call center setting.
- Provides information and determines appropriate services, scheduling accordingly.
- Data entry of new patient information with 100% accuracy and verification of established patient demographic information when necessary.
- Provides effective communication with patients, providers and staff.
- Verifies medical health insurance benefits and reviews with patients.
- Cross trains in other office staff positions to offer coverage as necessary.
- Schedules new and established patient appointments.
- Explains and educates patients on appointment details.

**Requirements**:

- Three to five years of health care scheduling experience.
- Three to five years of experience with verification of medical (commercial and government) benefits.
- Three to five years of experience with electronic health records.
- Ability to prioritize and manage day to day tasks.
- Strong organizational skills.
- Strong customer service skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office (excel, word, teams, etc.).

Pay: $17.00 - $21.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Outpatient

Medical specialties:

- Neurology
- Surgery

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Medical scheduling: 2 years (required)
- Medical office: 2 years (required)
- Insurance verification: 2 years (required)

Ability to Relocate:

- West Chester, PA 19380: Relocate before starting work (required)

Work Location: In person



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