Franchise Field Food Service Manager

4 weeks ago

Concord, United States Global Partners Full time

**Our **Franchise** **Field Food Service Manager **coordinates and supports all franchise (Subway, Ramunto’s, Aroma Joe’s, Honey Dew, D’Angelo’s’) activities in their assigned locations. Trains, coaches, supports managers in ensuring all brand standards are implemented and followed at all locations. Works with the management team on the development of new business. Plans and sets business goals for each location. Focuses on in store issues and is actively involved with the personal development of all team members.

For over 75 years Global Partners has been delivering the energy, products, and services that make life better. We’ve also successfully developed community integrated convenience stores where we are transforming the customer experience and rethinking what it means to lead as an adaptive energy distribution company. This is a source of pride and frankly we don’t plan on stopping. With our recent game changers such as Alltown Fresh Gourmet Market and Renewable Diesel Fuel, we are looking to continue responsible and innovative growth. From design, supply, and tech we’re looking for people to contribute to our company’s direction. Global Partners is a great opportunity for those looking to develop their career with a longstanding company motivated by what’s next.

**The Types of “Energy” You Bring**
- Excellent written and verbal communication skills.
- Team Leader - Manage and motivate teams and assist in conflict resolution.

**“Gauges” of Responsibility**
- Provide leadership to managers and staff in their assigned area to ensure compliance with standards set in franchise operations manuals and applicable government regulations.
- Work with staff to achieve sales goals.
- Ensure that correct operational and food safety procedures are followed and takes corrective action as necessary.
- Coach and train franchise managers, food supervisors and staff for operational excellence, helps to develop new hire orientation programs, monitors training program to ensure quality training of all employees.
- Develop and maintain staffing level for Managers and assistant Managers. Implements management training.
- Support local and national marketing initiatives.
- Completes online course work on University of Subway and Global U as directed.
- Responsible for insuring store is properly staffed, working with Manager to make sure all shifts covered. Insure stores in area are scheduling within budget guidelines.
- Assist with weekly counts and ordering.
- Assist with recruiting and interviewing perspective franchise foodservice employees.
- Ensure excellent customer service
- Insures that all reports and logs are accurately filled out in a timely manner.
- Complete Zenput evaluations once per month at all locations
- Work with Manager to complete action log to correct any issues in your evaluation as well as Food safety & branded Field Consultant evaluations.
- Enter weekly counts, missing invoices & transfers to PDI. Monitor purchase and Inventory movement reports.
- Receives limited direction and exercises independent judgement within the scope of their role

“**Fuel” for You**
- ** Coins** We offer competitive salaries and opportunities for growth. We mean it We have an amazing Talent Development Team who create trainings for growth and job development.
- ** Health + Wellness** - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
- ** The Road Ahead** - We offer 401k and a match component
- ** Professional Development** - We provide tuition reimbursement; this benefit is offered after 6 months of service.
- ** Give Back** We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.

**The GPS of our Interview Process**
- First thing first, if you’re interested in the role, please apply.
- A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.
- We conduct “in-person” (ZOOM) interviews and provide additional interview information or other items needed at that time.

**Qualifications**
- 2+ years of retail food sales and prior leadership experience in a food service environment required.
- Must attend mandatory meetings (I.e. T.A.M, sexual harassment, etc.)
- Must be available to work flexible hours that may include early mornings, weekends and or holidays, assist other locations as needed, and be available via phone after regular business hours, weekends, and holidays.
- Be able to freely access all areas of the store and must be able to work any
- area of the store when needed, including work in walk-in coolers and freezers.
- Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally, grasping firmly, reaching above the shoulder, re

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