Client Services Manager

5 days ago

Lisle, United States Hanson Faso Sales & Marketing Full time

Hanson Faso Sales & Marketing, a specialty, natural, perishable and confection food broker with over 50 years of industry experience. We have been recognized as one of the Best Places to Work in Illinois for the past 3 years We have an opening for a **Client Services Manager** within our company. As a CSM you will be the single point of contact for administrative matters for your assigned clients. You will be working closely with our Account Managers to help your clients build their brands through our systems. The duties of this position include, but are not limited to the following:

- Set up and maintenance of all Client files in our internal systems
- Maintenance of assigned client information and presentations on our internal website
- Maintenance of all pricing files for assigned clients in internal system
- Tracking the execution of all cost changes
- Maintenance and administration of the execution of client promotions
- Administration of client ad programs, catalogs and other marketing and promotional documents at our distributor customers
- Entry and maintenance of client items, pricing and promotions for major retailer, wholesaler and distributor customers
- Updating and maintaining key technical information on client items such as UPC numbers, pack changes, name changes, pallet configurations order minimums, shipping locations and other specs
- Providing answers or directing clients to the correct person to provide answers on questions regarding customer systems
- Strong verbal, written, oral, and interpersonal communication skills
- Advanced proficiency in Microsoft Excel
- Understanding of Food Broker Business
- Ability to multitask and work well under strict deadlines

Pay: $50,000.00 - $55,000.00 per year

This is hybrid position requiring 2 days per week in our Lisle office.

Pay: $50,000.00 - $55,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance

Schedule:

- Monday to Friday

**Experience**:

- Microsoft Excel: 2 years (required)

Ability to Relocate:

- Lisle, IL 60532: Relocate before starting work (required)

Work Location: In person

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