Talent Operations Representative

3 weeks ago

Milwaukee, United States Parking Management Company Full time

**Position Summary**:
**Essential Duties and Responsibilities**:

- Understand area(s) staffing needs and promote roles accordingly
- Gather data and details to effectively respond to both phone and online inquiries from associates and managers to resolve questions/issues.
- Assist Talent Acquisition with account openings and acquisitions to ensure staffing needs are met.
- Work to exceed leadership expectations when onboarding new associates or rehires efficiently to attain goal service standards.
- Participate in district meetings as frequently as possible to maintain visibility in the field and communicate with leadership
- Assist all managers with getting sites to par staffing levels and keep rosters clean
- Oversee On the Job Training (OJT) in all areas
- All other duties as assigned.

**Knowledge, Skills, and Abilities**:

- Possess excellent phone and face to face communication skills.
- Ability to be successful and remain calm with large volume onboarding tasks.
- Attention to details within a face paced, multi-tasking environment.
- Ability to clearly follow instructions and change focus of attention as job dictates.
- Display patience and maintain a profession demeanor during challenging situations arising from staffing issues in the field.
- Must be able to maintain confidentiality of HR information regarding company and associates.
- Possess a pleasant, profession, friendly and helpful demeanor.
- Must understand, follow, and uphold all company policies and procedures.

**Requirements and Experience**
- Hourly staffing experience preferred
- High growth company experience preferred
- Proficient with Microsoft Office (Outlook, PowerPoint, Word, and Excel)
- High school diploma or general education degree (GED); 1-2 year minimum previous experience in an onboarding and/or recruiting position. Related customer service/hospitality/human resources/recurring experience is preferred.
- Exceptional communication skills, both written and verbal
- Strong team building skills and ability to motivate others
- Team-player mindset and willingness to collaborate
- Willing to take responsibility and act independently when necessary
- Use of personal cell phones may be required for work purposes
- Valid in-state drivers license with a clean driving record - Ability to pass PMCs background check and drug screening requirements

**Ready to Join the Parking Management Company Team?**


**Who is Parking Management Company (PMC)?**

We are one of the fastest-growing companies in the hospitality industry, and our valet parking services extend to 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to develop longstanding relationships with our clients by maintaining the highest standard of customer service.

- ADA: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990._
- EEO/ADA_

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