Receptionist
3 weeks ago
**Job Opportunity: Front Desk Reception at Busy Marina**
**Company**: Yacht Management South Florida
**Location**: Ft. Lauderdale, Florida
**Position Type**: Full-Time
Are you an organized and detail-oriented individual with a passion for the maritime industry? We are seeking a Front Desk Receptioniest to join our bustling marina team. In this dynamic role, you will be the welcoming face of our marina, managing front desk operations and providing crucial administrative support to ensure the smooth operation of our facility.
**Responsibilities**:
- Greet visitors and clients with a friendly and professional demeanor.
- Answer and direct incoming phone calls, providing accurate information and assistance.
- Prepare estimates for marina services and communicate them to clients.
- Assemble the necessary paperwork for clients arriving at the marina, ensuring all documentation is complete and accurate.
- Create and organize folders and invoices for vessels departing the marina.
- Collaborate with marina staff to coordinate client services and ensure seamless departures.
- Monitor and maintain vendor records, ensuring up-to-date marine insurance and fee payments.
- Assist in maintaining a tidy and organized front desk and office area.
- Provide exceptional customer service, addressing client inquiries and concerns professionally.
- Assist with special projects and tasks as assigned by marina management.
**Qualifications**:
- High school diploma or equivalent; additional education or certification is a plus.
- Experience with the Software “Dock Master” is a plus.
- Previous experience in a front desk reception or administrative role preferred.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication and interpersonal skills.
- Bilingual proficiency in both Spanish and English is a plus.
- Knowledge of marine insurance and terminology is an advantage.
- Ability to multitask and prioritize in a fast-paced environment.
- Friendly and professional demeanor with a customer-oriented mindset.
- Strong problem-solving abilities and a positive attitude.
**Benefits**:
- Competitive salary based on experience.
- Health and dental insurance options.
- Opportunity for career growth and advancement within the marina.
- Collaborative and supportive work environment.
- Discounts on marina services and facilities.
If you are ready to be a vital part of our marina's success and deliver top-notch customer service to our clients, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to our team
Pay: $22.00 - $30.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Receptionist: 2 years (required)
- Customer service: 2 years (required)
Work Location: In person
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