Veterinary Customer Service Representative/Receptionist

2 weeks ago


Fort Lauderdale, United States Arbor Pet Hospital Full time
Job DescriptionJob Description

We are seeking a Veterinary Customer Service Representative/Receptionist to join our team You will be responsible for helping customers by providing product and service information and creating a client-hospital bond.

Responsibilities:

  • Handle customer inquiries
  • Schedule appointments
  • Handle prescription refill request
  • Provide doctor's messages from clients regarding patient concerns
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, within the veterinary industry a plus
  • Ability to build rapport with clients
  • Ability to prioritize and multitask with complete follow through on tasks
  • Ability to take initiative on daily duties
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionPrivately owned General Practice focused on providing excellent care and best medicine to companion animals in the community for over 40 years.Company DescriptionPrivately owned General Practice focused on providing excellent care and best medicine to companion animals in the community for over 40 years.

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