Computer and Information Systems Manager
4 weeks ago
**OVERALL RESPONSIBILITIES**:
The Computer and Information Systems (CIS) Manager will plan, coordinate, and direct computer-related activities by determining the technology needs of the company and making hardware
- and software-related decisions to meet those needs.
SUPERVISORY RESPONSIBILITIES
- Coordinates and monitors the company MSP
- Prioritizes and assigns team members (MSP team members, internal company members) to CIS projects
- In charge of assessing MSP performance
**DUTIES AND RESPONSIBILITIES**
- Assists in the creation and implementation of a company Computer Information Systems Standard Operating Procedures
- Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other IT/CIS, data metrics and needs
- Oversees security of systems, networks and enterprise information
- Leads development and implementation process for the organization’s IT systems and departments
- Developing and implementing IT policies, procedures, and best practices to ensure efficient and effective services and inquiry resolution.
- Facilitates IT security audits or investigations with MSP
- Collaborates with users, vendors, technicians, and managers to understand and assess computing and system needs and requirements.
- Communicates the goals, policies, and procedures of the company to the CIS team; develops plans to implement these needs.
- Evaluates current technology use and needs of the company and recommends software and hardware improvements.
- Responsible for the daily and long-term management and tracking of all IT assets.
- Audits and tracks existing duplicate programs and minimizes unnecessary usage.
- Oversees backup, security, and user help systems.
- Remains current on advances in technology.
- Provides technical support to users.
- Prepares and delivers operational or project progress reports.
- Implements and oversees operational budget and expenditures with leadership.
- Develops and maintains relationships with external IT vendors and service providers.
- Performs other related duties as assigned.
**REQUIRED SKILLS / ABILITIES**
- Is an effective decision maker.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Thorough understanding of CIS principles, programs, policies, activities, and procedures.
- Excellent organizational skills, with the ability to prioritize work.
- Ability to explain technical problems and offer solutions to those without technological training.
- Possesses a sense of urgency in pursuing completion of job responsibilities.
- Resolves conflict in a professional manner.
- Provides proper guidance and leadership for.
- Conduct oneself in such a manner as will reflect credit upon the company and encourage others to do likewise.
- Accepts change with a positive and aggressive attitude.
**KNOWLEDGE/EDUCATION/SKILLS/ABILITIES**:
Any combination of education and experience providing the required skills and knowledge for the successful performance of these duties. Typical qualifications would be equivalent to:
- **Bachelor’s degree in Computer Science, Programming, or related field preferred.**
- **Related experience preferred.**
**PHYSICAL REQUIREMENTS**:
- **Prolonged periods sitting at a desk and working on a computer.**
- **Must be able to lift up to 15 pounds at times.**
**WORKING CONDITIONS**:
This position may require frequent field visits, 80% field and 20% office or as necessary.
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