Dynamics 365 Lead

2 weeks ago

Richmond, United States Silver Xis Full time

**Dynamics 365 Lead**

**1221 E. Broad St.**
**Richmond, VA 23219**
**RATE $75 per/hour W2**

*Initial interview is webcam and may request In-Person Interview if needed

**Assignment to be extended beyond 6/30, possibly 24 months

**Responsibilities**:

- Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 solutions.
- Expertise in Dynamics 365 Customer Engagement - Customer Service and Power Apps/Automate development.
- Design, develop new web components using.NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
- Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
- Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
- Manage entity ownership; manage entity properties; understand system and custom entities
- Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions.
- Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows.
- Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.
- Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
- Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
- Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
- Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
- Contribute to improving our processes and policies within the Business Enablement Services program.
- Preferred Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator)

**Required: 10 years**
- Experience as a D365 Technical Lead
- Experience with creating and managing of solution using Dynamics 365 CRM - Customer Service.
- Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365
- Custom development experience using.Net, JavaScript and C#
- Experience with Power Platform and Dataverse
- Experience with using standard & premium connectors with PowerApps and Power Automate
- Experience in SharePoint Online, Microsoft 365 services
- Experience with DevOps in Power Platform/D365 Environments
- Experience with Data Integrations and Migrations using SSIS Packages

**Job Type**: Contract

Pay: $67.13 - $70.76 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance

Compensation package:

- Hourly pay

Experience level:

- 10 years
- 11+ years
- 8 years
- 9 years

Schedule:

- 8 hour shift
- Day shift

Work Location: In person

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