Account Manager

3 weeks ago


Washington, United States Scantron Corporation Full time

Secur-Serv, a division of Scantron Corporation, is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.

**Why Scantron?**
- Focused on professional growth (education, training, and advancement)
- Expansive benefit options (medical, dental, vision, tuition reimbursement, etc.)
- Great culture (actively supports community involvement, well-being program, employee referral program, etc.)

**Position Summary**
Our Account Manager is responsible for building strong relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet client needs, and identifying opportunities to grow accounts.

**Essential Responsibilities**
- Serve as the lead point of contact for all customer account management matters
- Communicate with clients at a senior level to resolve issues and field inquiries
- Identify and qualify opportunities for Secur-Serv services

*Manage existing client relationships ensuring that we are maximizing revenue retention and growth opportunities
*Prepare thorough and professional correspondence to customers
*Initiate contact via telephone, written correspondence, and/or personal visits to begin in the sales process for new opportunities.
*Follow up as required to move prospects through the sales process
- Maintain accurate activity records in HubSpot on a timely basis

**Requirements**:

- Bachelor's degree from a four-year college or university
- Minimum 5 years technology sales experience
- Proficient in Microsoft Office Suite
- Excellent organization and planning skills
- Ability to travel overnight 1-2 days per month
- Proven ability to build relationships
- Proven ability to demonstrate good judgement pertaining to expenses incurred
- Proven critical thinking skills
- Current valid driver's license

**Preferred Skills/Experience**
- Experience with Power BI
- Understanding of Managed IT Services
- Understanding of Cybersecurity
- Understanding of Managed Print Services

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
- Work from home

Experience level:

- 5 years

Schedule:

- 8 hour shift

Travel requirement:

- Travel

Application Question(s):

- What is your salary requirement?

**Education**:

- Bachelor's (required)

**Experience**:

- technology sales: 5 years (required)

License/Certification:

- Driver's License (required)

Willingness to travel:

- 25% (required)

Work Location: Remote



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