Client Care Specialist

3 weeks ago


Los Angeles, United States Gateway Services Inc Full time

**Job Overview**

The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations.

**Duties & Responsibilities**
- Build rapport and assist customers with product orders.
- Interact and provide information in response to inquiries about products and services.
- Determine client needs, offering possible solutions or follow-up as needed.
- Coordinate client service requests, to ensure delivery is in accordance with client expectations.
- Acquire and maintain appropriate interpersonal skills and extensive product knowledge of the full range of products and services.
- Ensure best practices processes and procedures on all administrative and operational activities within the department.
- Any other duties as assigned.
- Education, Training & Qualifications
- Post-secondary degree or diploma in a related field
- One year experience working within customer service environment involving client care
- A high level of integrity, ethics, and compassion for the care of the deceased is required.

**Skills & Abilities**
- Teamwork oriented
- Strong problem identification and solving skills.
- Ability to effectively communicate, verbally and written.
- Ability to multitask with multiple systems, while interacting with customers
- Highly motivated, energetic, and able to thrive in a fast-paced environment.
- Ability to build and maintain relationships with corporate departments, key business partners and customers.

**Working Conditions**
- Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
- Prolonged periods sitting at a desk and working on a computer.
- Occasionally lifting/moving 100+ lbs.
- Regularly exposed to low/moderate/high noise environment
- Regularly exposed to low/moderate/high heat environment



  • Los Angeles, United States Specialist Direct Full time

    **Full-Time Salaried Position** **About Specialist Direct** Specialist Direct (SDI) is a rapidly growing healthcare technology company. The company’s telehealth solutions provide real-time access to its national network of top medical specialists to deliver superior patient outcomes. SDI is the leader in providing diagnostic, cloud-based solutions which...


  • Los Angeles, United States Veterinary Cancer Group SFV Full time

    Description Position at Veterinary Cancer Group SFV Veterinary Cancer Group SFV is hiring an Experienced Client Care Specialist to join our amazing oncology team! The Client Care Specialist is the primary support to our front office. Veterinary Cancer Group in San Fernando Valley invests heavily in our employees' long-term growth and happiness and strive to...


  • Los Angeles, United States Vanessa Hernandez Skincare Full time

    We are looking for a Client Care Specialist. Someone who has incredible people skills, who is positive, patient, organized, extremely detailed, and has experience with high level customer service. Must enjoy being of service over the phone. Med Spa experience would be great but not required. We are happy to teach and mentor the right person for this...


  • Los Angeles, California, United States City National Bank Full time

    CLIENT CARE SPECIALISTWHAT IS THE OPPORTUNITY?The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a...


  • Los Angeles, United States City National Bank Full time

    Overview: CLIENT CARE SPECIALIST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client...


  • Los Angeles, United States AIDS Healthcare Foundation Full time

    WHO WE ARE: **AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!** Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? **If so, AIDS...


  • Los Angeles, United States AIDS Healthcare Foundation Full time

    WHO WE ARE: **AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!** Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? **If so, AIDS...


  • Los Angeles, United States Ontario Innovative Appliance Repair Full time

    Job DescriptionJob DescriptionSalary: $21-$25.19 Hourly DOEWe are looking for a dynamic client support specialist to join our company. In this role, you will be required to attend to all customer queries, comments, and requests via phone or email. You'll also be helping clients set up their products and walking them through its features.Client Support...


  • Los Angeles, United States Mercer Advisors Full time

    Job Category : Client & Operations Support Requisition Number : CLIEN001698 Apply now Posted : April 23, 2024 Full-Time Locations Showing 1 location Woodland Hills, CA 91367, USA Description Mercer Advisors is a different kind of wealth management firm. We exist so that our clients dont have to worry about money. Our firm was founded in 1985, on the belief...


  • Los Angeles, United States Mercer Advisors Full time

    Job Category : Client & Operations Support Requisition Number : CLIEN001698 Apply now Posted : April 23, 2024 Full-Time Locations Showing 1 location Woodland Hills, CA 91367, USA Description Mercer Advisors is a different kind of wealth management firm. We exist so that our clients don’t have to worry about money. Our firm was founded in 1985, on the...


  • Los Angeles, United States CCG Business Solutions, LLC Full time

    **Company Description** CCG Talent Management is a business solutions company. We provide business consulting and talent placement services. Our team understands the principles of connecting purpose to business and career placement. The Talent Management Division is currently seeking a Client Service Specialist. We currently have an opening for a Client...


  • Los Angeles, California, United States Lewis Brisbois Full time

    The California offices of Lewis Brisbois are seeking a Client Intake Specialist with legal experience. The Client Intake Specialist is responsible for handling the intake process for their local office by organizing and tracking new client data and processing new matter memos. Essential functions of this role include but are not limited to: conducting...


  • Los Angeles, United States Fact Professional Inc Full time

    Are you passionate about providing exceptional client service? Do you have a knack for organization and attention to detail? If so, we have an exciting opportunity for you as a Client Onboarding Specialist at Fact Professional Inc. As a Client Onboarding Specialist, you will play a crucial role in ensuring that our clients have a seamless onboarding...


  • Los Angeles, United States Lewis Brisbois Bisgaard & Smith Full time

    Overview: The California offices of Lewis Brisbois are seeking a Client Intake Specialist with legal experience. The Client Intake Specialist is responsible for handling the intake process for their local office by organizing and tracking new client data and processing new matter memos. Essential functions of this role include but are not limited to:...


  • Los Angeles, United States Saunders Staffing Agency Full time

    Job DescriptionJob DescriptionThe Client Service Specialist provides administrative client services to both internal and external clients.In this capacity, the Client Service Specialist will:Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer-level...


  • Los Angeles, United States Saunders Staffing Agency Full time

    The Client Service Specialist provides administrative client services to both internal and external clients.In this capacity, the Client Service Specialist will:Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer-level support are optimized to provide...

  • Msp Client Specialist

    4 weeks ago


    Los Angeles, United States Winston-Beck Full time

    The MSP Specialist will be responsible for the daily operational tasks in the delivery of Talent Solutions. Job Responsibilities - Offer comprehensive support to ensure program adherence and system functionality. - Support Hiring Managers with job posting creation. - Utilize VMS to provide accurate information. - Engage in the seamless integration of new...


  • Los Angeles, United States ThisisReno Full time

    **Client Support Specialist (Remote)** ** Los Angeles, CA 1 month ago Be among the first 25 applicants No longer accepting applications** Formative is looking for an experienced and data-driven Client Support Specialist to provide technical support to our partner education clients. This is a fully remote position within the USA, however candidates must be...


  • Los Angeles, United States BH Wound Care Full time

    **Experienced Wound Care Nurse Practitioner** BH Wound Care, a leading nationwide Wound Care Provider renowned for our exceptional commitment to healing wounds, saving lives, and reducing costs for our partnering agencies, is seeking passionate healthcare professionals to join our dedicated team. We are on a mission to provide comprehensive wound care...


  • Los Angeles, United States Atlas Marketing Full time

    We have an exciting opportunity available for a personable and upbeat candidate looking to boost their experience in customer relations & client coordination as an associate or start their entry-level career in the marketing, advertising & sales fields! This immediate full time and entry-level opening for a Customer and Client Relations Specialist, being...