Property Manager

3 days ago

New York, United States Douglas Elliman Property Management Full time

For over 100 years we have been dedicated to providing the best residential property management to co-ops, condos and rental properties throughout New York City and beyond. Ranked #1 among New York City's residential management companies, our mission is to provide our clients with superior and responsive management and accurate financial reporting that they can count on to improve their quality of life and valuation of their homes. We also support the City's efforts to reduce carbon emissions through increased energy efficiency in all the properties we manag and we pride ourselves in hiring the best team of property managers who are experienced and knowledgeable to service the needs of shareholders and address building challenges.

Exciting opportunity in our New York City corporate office we are seeking an experienced Property Manager to join our team.

Responsibilities include:

- Site Management
- Report to the on-site office 5 days per week (Monday through Friday, 9 am to 5 pm).
- Manages and supervises the administration, improvement, maintenance, and general operations of residential properties.
- Communicate with residents and resolve issues such as monthly payment queries and issues, arrears, noise complaints, repair requests, etc.
- Determine whether repairs and/or maintenance are needed based on regular inspections of the grounds, facilities, and equipment.
- Available for onsite emergencies when necessary
- Create and send memos on BuildingLink to residents.
- Shows properties, explains terms of occupancy, and provides information about the community to prospective tenants.
- Devises and implements marketing plans for vacant spaces.
- Acts as the liaison between onsite managers, tenants, board members and owners.
- Financials/Reporting
- Oversee monthly common charge collections from unit owners.
- Oversee preparation of reports, annual budget and other documents.
- Conduct periodic asset management meetings and interface with client.
- Monitor monthly maintenance expenditures, to ensure costs incurred are within the confines of annual budget.
- Collects fees, including those for monthly assessments, rentals, deposits, insurance, taxes, or other operating expenses.
- Closings & Resident Move-In/Out
- Record all apartment closing information in DEPM SharePoint files.
- Complete condominium questionnaires when requested by lenders.
- Monitor move-in/out activity and issue security deposit reimbursements.
- Review and approve the insurance certificates for resident moves and deliveries.
- Vendor Management
- Designs, schedules, and coordinates general upkeep, major repairs, remodeling, or construction projects of the property.
- Gather bids for building projects and present to client.
- Manage and correspond with vendors.
- Complete SHF (special handling forms) for checks.
- Create contract matrix and hold COIs on file for vendors.
- Sort monthly invoices and work with Resident Manager to ensure prompt payment.
- Compliance
- Ensure compliance with various city, state, and related governmental agency requirements, including NYC local laws.
- Enforce property rules and regulations with residents, guests, staff and vendors.
- Follow client policies and procedures.
- Building Staff
- Process and onboard building staff with Douglas Elliman's Talent Acquisition.
- Process end of year bonuses for building staff.
- Coordinates the activities of staff and contract employees.
- Provides constructive and timely performance evaluations of staff.

Minimum Qualifications Include:

- 5-10 years experience as a Property Manager
- Bachelor’s degree in Business Administration, Accounting, Real Estate, Finance, or related field required.
- Capital Project Experience - e.g. façade, heating systems, elevator modernizations, HVAC systems, etc.
- Administration/oversight for Apartment Alterations and Substantial experience with co-op/condo board and annual meetings
- Knowledge of financial matters - e.g. budget, arrears, capital project budgets
- Knowledge and experience with governmental compliance
- Familiar with all co-op condo governing documents - e.g. Offering Plans, By-Laws, etc.
- Experience with property management software programs - e.g. accounting systems, Buildinglink, etc.
- Basic proficiency in computer technology - e.g. Word, Excel, etc.
- Strong communication skills - written and verbal.

All applicants must include a resume or they will NOT be considered. The salary range for this position is $125,000.00 -$145,000.

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