Customer Service Representative Ii, Every Other

7 days ago


Rockville, United States Adventist HealthCare Full time

Shady Grove Medical Center

Adventist Healthcare Shady Grove Medical Center seeks to hire an experienced Customer Service Representative ll who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

As a Customer Service Representative ll, you will:

- Coordinates and maintains a professional and efficient front desk operation.
- Checks-in patients and prepares the paperwork, which accompanies the patient throughout their procedure
- High School Diploma or GED required
- Minimum of 2+ years medical office or related experience is required

Work Schedule:
Every other Saturday + Sunday (3p-10p) with rotating holidays as needed

At Adventist HealthCare our job is to care for you.

We do this by offering:
- Work life balance through nonrotating shifts- Recognition and rewards for professional expertise- 403(b) retirement plan- Free Employee parking- Benefits Eligible Positions:
- Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]-
- Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting-
- Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members-
- Subsidized childcare at participating childcare centersAs a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.



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