Surgery Scheduler for Abrazo Medical Group Biltmore
2 weeks ago
**Summary**:
Responsible for all aspects of surgery process including all verifying insurance; pre-operative certifications and authorizations; complete necessary hospital forms; scheduling patient for any pre-operative labs, testing and coordination of post-surgery care
**Essential Job Responsibilities**:
- Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
- Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
- Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
- Work with appropriate hospital personnel to obtain information as required for surgery scheduling.
- Educate patients about planned surgery
- Verify insurance information in electronic system
- Obtain insurance authorizations as required by individual plans prior to surgery
- Work in concert with surgeons to obtain medical clearances and preoperative testing as required by hospital protocols
- Confirm and reschedule return appointments, as necessary.
- Provide assistance to administrative or clinical staff as needed.
- Notify manager with patient account and insurance issues.
- Other duties as assigned
**Education**: High school diploma/GED or equivalent working knowledge
**Experience**: Minimum of one year working in medical insurance or healthcare related field; Previous surgery scheduling experience strongly preferred.
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