Experienced Dental Office Manager

2 weeks ago

Long Island City, United States ProHEALTH Dental Full time

We’re a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professional and dedicated individuals to be part of our team, where integrity, compassion, relationships, innovation and performance are among our core principles.

We offer our employees competitive compensation and benefits, flexibility and opportunity for growth and advancement.

**PRINCIPAL DUTIES AND RESPONSIBILITIES**:

- Lead by example and coach team to provide exceptional patient experiences.
- Create, establish and manage internal office protocols and procedures to ensure office efficiency.
- Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention, and profitability.
- Maintain focus on a productive schedule that supports dentists and hygienists.
- Manage accounts receivables including timely and accurate insurance claim processing.
- Schedule team members to ensure adequate shift coverage and facilitate requests for time off.
- Provide the Dentist with administrative and practical support when asked.
- Serve as the liaison between ProHEALTH Dental Corporate Offices (CBO) departments, including: Administration, Payroll, Human Resources, Accounts Payable, Marketing.
- Assist in the interviewing, on-boarding and training of new hires.
- Train, develop and performance manage staff to meet performance standards.
- Communicate with office team regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
- Complete administrative tasks, such as bank deposits, revenue posting, staff and provider payroll, accounts receivable reports and invoice processing.
- Respond to doctor, patient and employee grievances, complaints, and inquiries and seek assistance when necessary
- Run and analyze management reports.
- Organize and oversee supply purchases, equipment upgrades and operations expenses.
- Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA.
- Other duties as required.

**EDUCATION AND EXPERIENCE**:

- High School Diploma or equivalent required. Associate’s Degree preferred.
- Minimum 1-2 years of dental office management or supervisory experience required.
- Prior experience with dental management software, Dentrix Enterprise preferred.
- Working knowledge of dental billing and insurance protocols.
- Knowledge of dental terminology, procedures and diagnosis.

**KEY COMPETENCIES**:

- Excellent customer service and leadership skills.
- Ability to organize, plan and prioritize duties.
- Confidentiality.
- Strong organizational skills.
- Proficient computer skills (i.e.Windows, Microsoft Office Suite).

ProHEALTH strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.

Pay: From $1.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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