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Technical Training Developer
3 months ago
Overview:
CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial’s 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction.
The Technical Training Developer will help develop Service Training courses in support of Construction brands for dealer service technicians, national/corporate account technicians, customer technicians, field personnel, and other internal company personnel. They will work in a team environment to design and develop training on assigned products while maintaining a professional training environment. They will also communicate with Training Instructors, Technical Support, Product Management, and field personnel to identify training needs / issues to achieve product support training objectives.
**Responsibilities**:
- Design & develop technical training courses & supporting materials on assigned projects
- Deliver with a ‘Customer First’ mindset for dealer service technicians, national/corporate account technicians, customer technicians, field personnel, and internal company personnel
- Ensure training courses and materials meet department guidelines
- Ensure training content inclusion into Technical Publications, including: video tutorials, video explanations, written processes, and written explanations not already defined in Technical Publications available for Service Technicians
- Maintain development progress tracking with project management software
- Work at off-site locations 5-20% of the time to research products, consult with training customers, audit training, and develop training
- Assist other product support areas (Technical Support, Training Delivery, and Technical Publications) as required
The annual salary for this role is $70,000 - $103,400 (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
Qualifications:
- Associates Degree and a minimum of one year of training development experience
- In lieu of an Associates degree or higher, a High School Diploma with a minimum of four years of training development experience
Company Benefits:
CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information
EEO:
Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice.
