Host

A Host is the first person the guest sees and the last: you are the face of the restaurant As a host, you will be a member of a cohesive team working alongside of a manager that supports each other’s success in a fast-paced environment.

What you will do:

- Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant.
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
- Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

**REQUIREMENTS**:

- Basic computer skills.
- Ability to work in a high-volume, fast-paced work environment.
- Quoting wait times that are accurate to restaurants volume.

The Sail Loft is a neighborhood family restaurant with items on our menu for everyone. In the past two years of being under Servedwell Hospitality’s ownership, the restaurant has doubled sales since opening the doors, we have over 130 seats and plans underway to expand due to the tremendous success. Although we are right on the water, we are a year-round establishment that provides promotional events in all seasons. We are known for our high-quality creative dishes, paired with excellent service, in a one-of-a-kind location.