IT Help Desk Specialist

2 weeks ago


Fort Atkinson, United States Opportunities, Inc. Full time

**Overview**:
We are seeking a highly motivated and skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and assistance to end-users. This is a great opportunity for someone with strong IT support skills and a passion for problem-solving.

**Responsibilities**:

- Troubleshoot and resolve hardware and software issues
- Assist with software installations, updates, and configurations
- Perform desktop support tasks such as setting up new workstations and troubleshooting connectivity issues
- Collaborate with other IT teams to escalate and resolve complex technical issues
- Document all support activities and resolutions in the ticketing system
- Assist with maintaining inventory of hardware and software assets

**Qualifications**:

- Minimum of two (2) years of experience in a technology support role
- Minimum of one (1) year with the following areas:

- Helpdesk ticketing software
- O365 software - MS Office Suite
- VoIP or PBX system
- Antivirus / Endpoint Deployment and Patch
- VMWare - hypervisor and/or virtualization experience
- Experience with manufacturing industry (ERP Preferred)
- Technical Certificates are a Plus
- Reliable transportation for branch or plant on-site troubleshooting

We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team of dedicated professionals and take your career to the next level

Pay: $50,000.00 - $52,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance

Compensation package:

- Yearly bonus

Experience level:

- 1 year

Schedule:

- Monday to Friday
- Morning shift
- No weekends
- On call

Work Location: In person



  • Fort Stewart, United States AITC (Advanced IT Concepts) Full time

    Job Title: Help Desk Specialist Reports to: Help Desk Manager FLSA: Full Time Salary Exempt Primary Work Location: For Stewart, GACOMPANY OVERVIEW AITC is a fast-growing, proven Information Technology Company focused on Network and Systems Engineering and Integration, Professional Services, Medical Simulation, Test and Training Systems and End-To-End...


  • Fort Belvoir, United States Lawelawe Technology Services Full time

    The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, and service disruptions. **Duties**: - Provide Help Desk reports on the status...


  • Fort Meade, United States CACI Full time

    Help Desk Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local - * CACI is seeking a Help Desk Support Specialist to provide technical assistance on computer systems. You must have...


  • Fort Eustis, United States Beat Full time

    Job Title: Help Desk Specialist III Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: Minimum five (5) year...


  • Fort Belvoir, United States Lawelawe Management Group LLC Full time

    The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, and service disruptions.Duties:Provide Help Desk reports on the status of all...


  • Fort Belvoir, United States Lawelawe Technology Services Full time

    Job DescriptionJob DescriptionThe Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, and service disruptions.Duties:Provide Help Desk...


  • Fort Belvoir, United States Lawelawe Technology Services Full time

    The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, and service disruptions. Duties: Provide Help Desk reports on the status of all...


  • Fort Eisenhower, United States General Dynamics Information Technology Full time

    Req ID: RQ176036Type of Requisition: SCAClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphJob Family: SCASkills:Help Desk Support,Information Technology (IT) Systems,TroubleshootingExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk Support Service Specialist - Senior – TS/SCI required Transform...


  • Fort Belvoir, Virginia, United States General Dynamics Information Technology Full time

    Req ID: RQ176333Type of Requisition: SCAClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphJob Family: SCASkills:Help Desk Support,Information Technology (IT) Systems,TroubleshootingExperience:7 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk Support Service Specialist - Intermediate – TS/SCI...


  • Fort Huachuca, United States DecisionPoint | Cortek Full time

    Overview: DecisionPoint Corporation is seeking a Help Desk Support Technician to help provide Information Technology (IT) services supporting the United States Army Network Enterprise Technology Command (NETCOM). Contractor support will primarily be required in the NETCOM Headquarters, subcommand organizations and other NETCOM supported locations, globally....


  • Fort Eustis, United States By Light Professional IT Services Full time

    Overview The Army Training Support Center (ATSC) is located at Fort Eustis, Virginia and responsible for managing the Army Training Support Enterprise (TSE) providing oversight for many programs that enable the development, delivery, and sustainment of Training and Education (T&E) support capabilities worldwide.  By Light is looking for candidates to...


  • Fort Eustis, United States By Light Professional IT Services Full time

    Overview: The Army Training Support Center (ATSC) is located at Fort Eustis, Virginia and responsible for managing the Army Training Support Enterprise (TSE) providing oversight for many programs that enable the development, delivery, and sustainment of Training and Education (T&E) support capabilities worldwide. By Light is looking for candidates to provide...

  • IT Help Desk Manager

    1 month ago


    Fort Lauderdale, United States PDC Technologies Full time

    Job Description Job Description The IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary leader responsible for ensuring that the IT Helpdesk organization is providing a...


  • Fort Lauderdale, United States PDC Technologies Full time

    Job DescriptionJob DescriptionThe IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary leader responsible for ensuring that the IT Helpdesk organization is providing a...

  • IT Help Desk Manager

    1 month ago


    Fort Lauderdale, United States PDC Technologies Full time

    Job DescriptionJob DescriptionThe IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary leader responsible for ensuring that the IT Helpdesk organization is providing a...


  • Fort Liberty, United States General Dynamics Information Technology Full time

    Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how...


  • Fort Meade, United States General Dynamics Information Technology Full time

    Help Desk Support Service Specialist - Senior - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies...


  • Fort Atkinson, United States Country Inn & Suites Fort Atkinson Full time

    REPORTS TO: General Manager DRESS CODE: Uniform provided PHYSICAL: Requires the ability to lift 20 pounds. NARRATIVE: We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations,...


  • Fort Belvoir, United States General Dynamics Information Technology Full time

    Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how...


  • Fort Atkinson, United States Country Inn & Suites Fort Atkinson Full time

    Job DescriptionJob DescriptionREPORTS TO:General ManagerDRESS CODE:Uniform providedPHYSICAL: Requires the ability to lift 20 pounds.NARRATIVE:We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing...