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Desktop Support Specialist
3 months ago
Install and maintain computers, monitors, printers, scanners, and related hardware.
- Assist with the installation of new or upgraded hardware.
- Maintain accurate and current records on repair, installation, and removal of equipment; provide appropriate logging and tracking of hardware malfunctions. Recommend improvements to operating procedures.
- Incident Management. Logs problems and solutions. Determines when and how to escalate problems with hardware and software. As time permits, performs analytical problem-solving and troubleshooting.
- Flexibility is required to meet the needs of a 24-hour/day operation.
Location: Cape Regional Health System - IT, Technical Services
Schedule: Temporary, Days, Monday thru Friday