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Animal Care Support Specialist
2 months ago
We are seeking a compassionate and skilled Client Service Representative to join our team at VCA Animal Hospitals. As a key member of our client-facing team, you will be responsible for providing exceptional customer service to pet parents in need.
Key Responsibilities- Provide a warm and welcoming first contact experience for clients
- Assist clients with their animal care needs, including scheduling appointments and answering questions
- Work collaboratively with our veterinary team to ensure seamless client care
- Develop and maintain strong relationships with clients to build trust and loyalty
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and ability to think critically
- Passion for animal care and commitment to delivering exceptional client service
