Partner Development Associate Ii

3 weeks ago

Calabasas, United States Maverick Payments Full time

**Exciting Opportunities at Maverick Payments**

Join our fast-paced, growing company and further your career with **Maverick Payments**, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers

**About Us**:
**Maverick Payments** is a family-owned and privately held full-service payment provider. Located in Calabasas, California, **Maverick** has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. **Maverick’s** team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.

**About the Position**:
Reporting to the Director of Partner Success, the **Partner Development Associate II** provides support and business services to customers and partners, enhancing customer satisfaction and increasing revenues associated with merchant customers solicited by strategic business partners.
- Serving as a contact point for strategic business partners to develop and maximize partner customer portfolios.
- Reviewing agent leads and, using independent judgment and discretion, making the initial determination as to whether pursuit of a relationship would be advantageous to Company, using independent judgment and discretion, within Company parameters.
- Coordinating and assisting with client and partner product implementations, including, without limitation, training.
- Creating relationships with day-to-day account contacts to identify and build trust, confidence, loyalty, and mutual benefit with various strategic partners.
- Working with contacts to better understand and fulfill business needs.
- Identifying value-based opportunities to increase Company’s revenue derived from customer activity.
- Monitoring account and portfolio performance and reviewing the value of services provided to recommend enhancements and improvements in experience.
- Facilitating revenue growth via product enhancements and service promotions.
- Handling incoming calls from partners and working directly with external and internal personnel to resolve any complex or novel escalated issues which may arise within the relationship.
- Supporting specialized projects on an as-needed basis as directed by Department or Company leadership.
- Must be able to sit and work in front of a computer for 90% or more of shift.
- Other duties as assigned.

**Qualifications**:

- High School Diploma or greater required, bachelor’s degree preferred.
- 3-5 years of experience in merchant services, specific to partner support/partner relations is a plus.
- Experience with high-risk payment processing required.
- Proficiency with Microsoft products including Microsoft Excel.
- Works on-site at the Company’s Calabasas location.
- A remote work schedule may be considered depending on location.

**What We Offer**:

- Competitive Salary, Bonuses, and Incentives.
- Comprehensive employer sponsored health, vision, and dental insurance programs.
- Paid time off, Paid Sick and Paid Holidays.
- 401K plan with matching contribution.
- Commitment to Career Development and Advancement.
- Employee Recognition Programs
- Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more

**Pay Range: $35-$43/hr.** Maverick Payments is an Equal Opportunity Employer.**

**Non-Solicitation from Third Parties**: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests.

**Fair Chance Ordinance**: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.

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