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Customer Service Representative
3 weeks ago
Job Summary:
**Duties**:
- Answer incoming customer inquiries via phone
- Answer customer questions for claim filings
- Resolve customer complaints or issues in a calm and professional manner
- Maintain accurate customer records and update information as needed
- Perform data entry tasks to update customer information in the system
**Requirements**:
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in English; bilingual in Spanish is a plus
- Previous experience in customer service or related field preferred
- Ability to work well in a team environment
Pay: $18.00 - $20.00 per hour
Expected hours: 36 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
Work Location: In person
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