Customer Service Representative

1 week ago

Grand Rapids, United States Hanes Companies Full time

Hanes Geo Components (HGC) in Wyoming, MI, a division of Leggett & Platt Inc., is seeking a Customer Service Representative. HGC is the leading distributor of geosynthetics, erosion control, and soil stabilization products used in the construction industry.

**Primary responsibilities are**:

- Accurately enter customer orders that are received on the telephone or electronically
- Greet and assist customers who walk in for orders
- Communicate with customers regarding any challenges to their order such as logistics, inventory adjustments, etc.
- Provide professional administrative support for the location
- Prepare and submit customer quotes

**Qualifications**:

- Focused on providing exceptional customer service
- Excellent verbal and written communication skills
- Ability to multi-task
- Proficient and accurate with data entry, competent math skills (converting square feet to square yards)
- Exceptional computer skills
- An associate degree in business, marketing, etc. is preferred

Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more
- We work to foster a culture of inclusion, diversity, and equity in which everyone is respected, valued, and has an equal opportunity to contribute, thrive, and advance. We are focused on maintaining a workforce that represents the many customers we serve and the communities in which we operate._
- Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer_

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