Provider Relations Coordinator

3 weeks ago


Santa Barbara, United States CenCal Health Full time

**California Hourly Rate**:$22.56/hour - $31.58/hour

**Job Summary**

**Duties and Responsibilities**

This position is responsible for the following tasks:

- Primary agent on the Provider Relations call queue to support inquiries from provider partners for immediate assistance
- Coordinate the updating of the Provider section of the CenCal Health Website
- Coordinate Portal user enrollment for both contracted and non-contracted providers and maintain/update accounts as requested. This includes understanding of contract effective dates to ensure portal creation is timely
- Troubleshoot provider portal accounts and submit IT tickets if necessary
- Coordinate the publication of Provider Bulletins, training documents and brochures
- Participate in special projects and assignments as required
- Provides general customer service to contracted and non-contracted providers:

- Documents interactions with providers in a timely fashion through case tracking
- Responsible for checking and distributing faxes assuring prompt delivery to the proper party
- Represents the Provider Relations Department with professionalism
- Assists in assigning secure Provider Portal accounts and troubleshooting website issues
- Educates and trains providers on the provider portal and answer website questions
- Maintains department policies & procedures pertinent to position. Completes other projects as required
- Coordinates general customer service to contracted and non-contracted providers
- Other duties as assigned

**Knowledge/Skills/Abilities**
- Must possess high energy, a positive attitude and customer service focus
- Must be detail orientated and able to prioritize assigned projects based on importance and deadlines
- Must be exceedingly well organized and disciplined and be an exceptional multi-tasker
- Excellent effective oral and written communication skills required
- Must have the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive and resourceful
- Strong problem-solving skills required
- Knowledge and proficiency in the operation of personal computers is required, including advanced skills in MS Office
- Experience with using a provider Portal preferred
- Requires general knowledge of standard office equipment
- Must have experience in business or technical writing with a strong skill in correct grammar
- Must be able to work full time

**Education and Experience**
- Bachelor’s Degree preferred
- AA Degree or equivalent experience required
- Three to five (3-5) years’ experience working in healthcare, Managed Care preferred
- Portal experience desired
- Three to five (3-5) years’ experience in Customer Service
- Three to five (3-5) years’ experience working with technical documentation in an administrative role is desired



  • Santa Barbara, United States CenCal Health Full time

    **California Hourly Rate: $29.41 - $42.65** **Job Summary** The primary responsibility of this position is leading, engaging, and facilitating the development of CenCal Health’s provider network through recruitment, contracting, communication, and developing relationships to support strategic organizational objectives. This position is responsible for...


  • Santa Barbara, United States Cencal Health Full time

    Job Summary The primary responsibility of this position is leading, engaging, and facilitating the development of CenCal Health's provider network through recruitment, contracting, communication, and developing relationships to support strategic organizational objectives. This position is responsible for advocating, appealing, recruiting, contracting,...


  • Santa Barbara, United States Cencal Health Full time

    Job DetailsJob Location Main Office - Santa Barbara, CA Position Type Full Time Job Category Provider Relations DescriptionCalifornia Hourly Rate: $29.41 - $42.65Job Summary The primary responsibility of this position is leading, engaging, and facilitating the development of CenCal Health's provider network through recruitment, contracting, communication,...


  • Santa Barbara, United States CenCal Health Full time

    **California Hourly Rate: $29.41 - $42.65** **Hybrid Schedule**:This position requires regular interaction and presence within the community (SB County). The role may generally follow a 50/50 split schedule between in-office work and community attendance, though this may vary based on provider schedules. **Flexibility is essential to accommodate the needs...


  • Santa Barbara, California, United States Standing Together to End Sexual Assault Full time

    Standing Together to End Sexual Assault (STESA) is looking for a new Training Coordinator to join our work-family. The training coordinator is part of the crisis intervention team. Team staffs the 24-hour hotline along with volunteers to provide immediate support to survivors of sexual assault. The training coordinator offers support, information, referral,...


  • Santa Barbara, United States Standing Together to End Sexual Assault Full time

    Standing Together to End Sexual Assault (STESA) is looking for a new Training Coordinator to join our work-family. The training coordinator is part of the crisis intervention team. Team staffs the 24-hour hotline along with volunteers to provide immediate support to survivors of sexual assault. The training coordinator offers support, information, referral,...

  • Utility Coordinator

    4 weeks ago


    Santa Barbara, United States Alternative Fuel Real Estate Full time

    Join us at Utility Consulting Partners in Santa Barbara, CA, as a **full-time Utility Coordinator** working from home! In this remote position you can enjoy competitive compensation ranging from **$24 to $30 per hour**, along with enticing benefits and perks: - Health insurance - Vision insurance - A 401(k) with match - Paid time off (PTO) - An employee...


  • Santa Barbara, United States Standing Together to End Sexual Assault (STESA) Full time

    **Job Announcement** **Community Education Coordinator** **Position** **Status**: Full-time, Non-Exempt **Salary**:$25/hour **Benefits**:Healthcare Insurance, Vacation, Sick Leave, Employee Retirement through SIMPLE IRA **Supervisor**: Executive Director **ADMINISTRATION OF PROGRAMS** 1. Set standards and provide leadership for the Community...


  • Santa Cruz, California, United States teamworkonline Full time

    About the PositionWe are looking for a proactive and professional Coordinator to support the public relations initiatives of the NBA G League, the Santa Cruz Warriors, and external events at Kaiser Permanente Arena. In this role you will craft all written communications for the team and develop professional relationships with local media groups throughout...


  • Santa Barbara, United States Alpha Resource Center of Santa Barbara Full time

    The Administrative Coordinator plays a crucial role in the smooth operation of the office environment while providing essential administrative support to various departments within the organization. With a focus on supporting the Executive Director, Human Resources, Fiscal Department, and managing event rental space, this role includes a wide range of...

  • Marketing Coordinator

    4 weeks ago


    Santa Barbara, United States Jackson Family Wines Full time

    Jackson Family Winesis searching for a Marketing Coordinator to support the Brand Marketing team in the execution of the annual strategic brand plan.This position works with a collection of brands in Santa Barbara County as part of the Jackson Family Wines portfolio. This position will be based in Santa Barbara wine country. The Marketing Coordinator is...


  • Santa Barbara, United States University of California, Santa Barbara Full time

    **Job Code**:004722 **Job Open Date**: 6/20/24 **Application Review Begins**: 7/8/24; open until filled **Department Code (Name)**: MUSC (MUSIC DEPT) **Percentage of Time**:100% **Union Code (Name)**:CX (Clerical) **Employee Class (Appointment Type)**:Staff (Career) **FLSA Status**:Non-Exempt **Classified Indicator Description (Personnel Program)**:...


  • Santa Barbara, United States Jackson Family Wines Full time

    Position at Jackson Family Wines Marketing Coordinator SUMMARY: Jackson Family Wines is searching for a Marketing Coordinator to support the Brand Marketing team in the execution of the annual strategic brand plan. This position works with a collection of brands in Santa Barbara County as part of the Jackson Family Wines portfolio. This position will be...


  • Santa Barbara, United States VNA Health Full time

    Job DescriptionJob DescriptionAbout Us:At VNA Health, our mission is to revolutionize healthcare through compassion and innovation, ensuring every individual's well-being is prioritized. We're dedicated to empowering our employees to make a real difference in the lives of our patients and communities, driving positive change in healthcare. Join us in...

  • Project Coordinator

    3 weeks ago


    Santa Barbara, United States CenCal Health Full time

    **Salary Range**: $24.81 - $34.74 **Job Summary** **Duties & Responsibilities** - Assist in the development process of a variety of collateral material and projects including, but not limited to, brochures, flyers, handbooks, forms, letters, posters, community reports, newsletters, presentations and monthly reports. - Assign and maintain log of all...

  • Marketing Coordinator

    4 weeks ago


    Santa Barbara, United States Jackson Family Wines Full time

    Description Position at Jackson Family Wines Marketing Coordinator SUMMARY: Jackson Family Winesis searching for a Marketing Coordinator to support the Brand Marketing team in the execution of the annual strategic brand plan. This position works with a collection of brands in Santa Barbara County as part of the Jackson Family Wines portfolio. This position...

  • Marketing Coordinator

    4 weeks ago


    Santa Barbara, California, United States Jackson Family Wines Full time

    Position at Jackson Family Wines Marketing Coordinator SUMMARY: Jackson Family Winesis searching for a Marketing Coordinator to support the Brand Marketing team in the execution of the annual strategic brand plan. This position works with a collection of brands in Santa Barbara County as part of the Jackson Family Wines portfolio. This position will be...


  • Santa Barbara, United States County of Santa Barbara Full time

    Description Notice of Change: This recruitment is open until filled. We are accepting applications to fill three full-time Capital Projects Coordinator vacancies throughout the County of Santa Barbara within the General Services Department. The three Capital Projects Coordinator positions will have separate focuses: 1) Energy Projects, 2) Maintenance...


  • Santa Barbara, United States University of California, Santa Barbara Full time

    **Job Code**: 004722 **Job Open Date**: 05/03/2024 **Application Review Begins**: 5/20/2024; open until filled **Department Code (Name)**: HASC (HSSB Administrative Support Center) **Percentage of Time**: 100% **Union Code (Name)**: CX (Clerical) **Employee Class (Appointment Type)**: Career **FLSA Status**: Non-Exempt **Classified Indicator...

  • MDS Coordinator

    2 weeks ago


    Santa Barbara, United States Buena Vista Care Center Full time

    Now Offering $3,000 Sign-on BonusTHIS IS NOT A REMOTE POSITION. MDS CoordinatorPosition Summary: Coordinates and assists with the completion and submission of accurate and timely patient assessments in accordance with all applicable laws, regulations, and company policies Qualifications: Current California LVN license required, RN preferred Two (2) years...