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Car Wash Site Manager
1 week ago
**Job Title: Car Wash Site Manager**
**Location**: Ruskin Florida
**Overview**:
**Responsibilities**:
- **Operational Management**:
- Oversee day-to-day operations of the car wash facility, ensuring smooth workflow and efficient processes.
- Monitor equipment performance and maintenance to ensure optimal functioning.
- Implement and enforce safety protocols and regulatory compliance standards.
- **Staff Management**:
- Recruit, train, and supervise car wash attendants and support staff.
- Schedule staff shifts and manage payroll.
- Provide ongoing coaching and performance feedback to employees.
- **Customer Service**:
- Ensure high-quality service delivery and customer satisfaction.
- Address customer inquiries, complaints, and feedback promptly and professionally.
- Implement strategies to enhance the overall customer experience and build customer loyalty.
- **Quality Control**:
- Conduct regular inspections to maintain cleanliness and operational standards.
- Monitor wash quality and address any issues or deficiencies promptly.
- Implement improvements to enhance service quality and efficiency.
- **Sales and Marketing**:
- Develop and implement sales strategies to drive revenue growth.
- Collaborate with marketing team to promote car wash services through various channels.
- Analyze sales data and customer feedback to identify opportunities for business expansion and improvement.
- **Administrative Tasks**:
- Manage inventory and supplies, ensuring adequate stock levels at all times.
- Prepare reports on financial performance, operational metrics, and customer feedback.
- Coordinate with vendors and suppliers as needed.
**Qualifications**:
- Previous experience in a managerial role, preferably in the car wash or automotive industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of delivering exceptional customer service.
- Knowledge of car wash equipment, maintenance procedures, and safety regulations.
- Ability to work flexible hours, including weekends and holidays
Pay: $50,000.00 - $62,000.00 per year
Schedule:
- Every weekend
- Monday to Friday
Work Location: In person
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