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Administrative Director, Executive Health Services
3 months ago
Reporting to the Affiliate Network Chief Operating Officer and in conjunction with the Medical Director of the Executive Health Services, the Administrative Director is responsible for the administrative direction and oversight of the Executive Health Practice and delivery of care to patients. S/he provides expertise to the Concierge program within Executive Health Services. S/he works with the physicians and clinical staff to promote, develop, monitor, and maintain systems pertaining to all aspects of clinical care for the practice, ensuring alignment with UCSF Medical Center and Ambulatory Services policies and procedures. Administrative Director maintains operations and facilities in a state of continuous readiness for regulatory Inspections. The Administrative Director is also responsible for maintaining effective relationships with other practice staff departments and patients. The Administrative Director works closely with the Director of Concierge Services to ensure the delivery of seamless patient care and facilitation of concierge services. The Administrative Director serves as the clinical liaison for UCSF concierge patient referrals from UCOP, Chancellor, Deans, Department Chairs, Faculty, Senior Leadership, Governmental Relations, the Development office, and major donors/members of the UCSF Foundation. The Administrative Nurse Manager is also responsible for the budget of the Executive Health Practice.- S/he maintains strong, supportive relationships with UCSF’s highest profile supporters, including their health history, family history, social networks, businesses and affiliations. The Administrative Director continuously provides clinical expertise and support to the unique patients in the Executive Health Practice, as well as to their families, physicians and other close parties. The Administrative Director is responsible for maintaining effective relationships with UCSF and UCSF Health Senior Leadership, UCSF Development, UCSF Health practice directors and physician leaders. S/he serves as the clinical liaison for high-profile patient referrals from UCOP, UC Chancellors, Deans, Department Chairs, Faculty, Senior Leadership, Governmental Relations, the Development office. In addition, the Director provides clinical guidance and support to other areas of the Concierge Services Department including International Services to ensure the delivery of seamless patient care and facilitation of concierge services.
- The Administrative Director is responsible for the budget, strategic planning, marketing and public relations of the Executive Health Practice and all aspects of directing the Practice, including determining who should be extended an invitation to join the practice or whether to place in another UCSF practice. The Administrative Director serves as the Liaison to the UCSF Development Office and helps shape strategies for cultivating donors. The Administrative Director ’s work with UCSF Development contributes to high level annual donations to UCSF and UCSF Health, and donors who have contributed millions of dollars in donations to UCSF in the past 5-7 years.
- As an experienced healthcare leader, s/he is able to orchestrate multidisciplinary care coordination for high profile patients, inclusive of organizing family care conferences, complex home care and outpatient therapies, specialty referrals and s/he visits patients in their home setting when beneficial and appropriate. This individual leads the clinical staff of the Executive Health Primary Care Practice to promote, develop, monitor and maintain systems pertaining to all aspects of clinical care for the Practice, ensuring alignment with UCSF Health and Ambulatory Services policies and procedures. The director ensures operations and facilities are maintained a state of continuous readiness for regulatory inspections.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
**Department Description**
- Service is offered to UCSF donors, those with important relationships to UCSF, patients with complicated needs or a higher need for privacy or security, as well as to their families, friends and colleagues. The Executive Health Practice is a select primary care internal medicine invitation-only practice within Concierge Services. The most generous donors and those with special relationships with UCSF who are seeking primary care are invited to join the practice as a thank you for their support. Philanthropic support is received and helps supports the mission of UCSF and UCSF Health in part due to the high level of care delivered in the Executive Health Practice
**Required Qualifications**
- Bachelor's degree, and / or equivalent combination of experience / training
- Seven to ten years of work-related experience
- 5+ years of recent clinical experience as Registered Nurse working with adult patients
- 5+ years of recent clinical management experience
- 5+ yea
