Hcv Program Specialist

3 weeks ago

Gary, United States Gary Housing Authority Full time

**Summary**

All activities must support the Gary Housing Authority (“GHA” or “Authority”) mission, strategic goals, and objectives.

**Essential Duties and Responsibilities**
- The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed._
- Receives and responds to inquiries (telephone and in-person) from applicants, residents, landlords, and community organizations when appropriate.
- Prepares residents for continued eligibility through the completion of necessary documentation and recertification appointments.
- Interviews residents on an annual basis and makes interim rent determinations as requested; calculates retroactive rent increases or credits where applicable; ensures rent charges are accurate; forwards necessary documents to resident and landlord.
- Explains rent calculation to participants and assists with completion of recertification materials as assigned; prepares and sends appropriate notices of rent adjustments in accordance with HUD regulations.
- Recommends termination of participants to as needed.
- Determines continued eligibility for the program and investigates fraud; serves as the first step in the hearing process, reviews file for accuracy of information supplied for cancellation, and makes the first determination whether a hearing will be necessary.
- Ensures compliance with Enterprise Income Verification (EIV) and Section 8 Management Assessment Program (SEMAP) requirements.
- Processes end-of-participation documentation for participants as required.
- Promote GHA brand awareness by adhering to GHA brand standards and ensure that any communication regarding the public value of affordable housing programs offered by GHA also addresses the many other public values served (fair housing, economic development, welfare-to-work, etc.)
- Performs other duties as assigned.

**Behavioral Competencies**
- This position requires the incumbent to exhibit the following behavioral skills:_
- Initiative_: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.
- Commitment_: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition
- Professional Behavior_: Exhibits positive, polite, courteous, honest, and conscientious behavior with all internal/external clients. Accepts responsibility for actions and adjusts behavior as appropriate.
- Responsiveness and Accountability_: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; and does fair share of work
- Reliability & Judgment_: Employee demonstrates sound reasoning and critical thinking by making decisions in line with established Agency expectations. Performs work in a reliable manner that is both accurate and timely.
- Teamwork_: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed

**Education and/or Experience**

**Technical Skills**

To perform this job successfully, the employee should have strong computer skills (MS Word, Excel, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks. Must obtain certifications in HCVP Eligibility, Rent Calculation, and Occupancy within 1 year of employment.

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Work Environment**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position generally works on Authority properties, which may cause the employee to experience a range in temperatures and other weather conditions. The noise level may be loud and the environment may be more hazardous than a standard office environment. This position may be required to work with contractors as well as Authority residents.

Office environment. The noise level in the work environment is usually moderate.

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Lic

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