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Access Control/cctv/security Systems Technician

4 months ago

Houston, United States DATAVOX INC Full time

**Physical Security Technician**
DataVox is hiring a Physical Security Technician to join the Building Technology Solutions Department in Dallas - Fort Worth
Are you interested in learning more? First, let us tell you more about DataVox. DataVox has been serving the Houston and Dallas-Fort Worth area for over 30 years with our advanced technology solutions. We specialize in Audio Visual Solutions, Data Center & Network Technologies, Network Security, IT Support Services, Network Cabling, Phone Systems & Physical Security. We are committed to be the best technology partner and ensuring the highest level of expertise and quality service by employing people like you.

We want our company to be a place you’ll want to be - and stay. Employees at DataVox are offered the following:

- An amazing atmosphere to challenge yourself and grow career
- Comprehensive health, vision and dental insurance for you and your dependents
- The company paid life insurance and long-term disability insurance.
- 401(k) and Roth retirement plan with company match
- Professional development reimbursement
- Employee Assistance Program
- Paid vacation and sick time.
- Paid company holidays.
- Annual Health and Wellness Fairs
- Virtual and in-person team & company events - Ice Cream Social, Employee Appreciation Day, Halloween contests, Thanksgiving potluck, Holiday parties, “Support our team” days, Texans, Astros, and Dinamo watch parties, and more
- Mileage and phone reimbursement
- Opportunity to make decisions that positively impact the environment through sustainable business practices.
- New Employee Buddy/CHAMPION Program

**What You’ll Do**:
Physical Security Technicians are responsible for tasks associated with **maintenance of access control, CCTV, burglar security systems, and managing small to mid-sized security systems**.
- ** Install IP CCTV, IP Access Control, Intercom, and subsidiary equipment**.
- Test installed equipment and basic programming such as adding card readers, users, cameras, and door controllers to any access control system.
- Preform preventive maintenance and repairs per the maintenance agreement by manufacturers approved procedures.
- Troubleshoot, diagnose and repair any system or component level equipment
- Assist with maintaining customer relationships based on dependability.
- Actively promote the value of full-service agreements.
- Maintain professional and technical knowledge by participating in educational opportunities, attending manufacturer conferences, etc., as assigned by your supervisor.
- Responsible for effecting smooth communications and rapport between the job site, and company personnel.
- Responsible for keeping the Project Manager aware of the status of the job on a regular basis and in a timely manner.
- Review job files, review all pertinent data including job layout drawings, schematics, and technical data, as required for a more efficient inspection.
- Review material and equipment lists for security system installation and service repairs. Dispute material discrepancies as required.
- Responsible and accountable for all parts, materials, equipment, and tools placed in technician’s custody. Maintain accurate inventory records for all items.
- Responsible for completing all assigned tasks within the specified cost budget and responsible for the quality of work performed.
- Assist with the completion of all in-house assembly/test/checkout tasks.
- Assist with solving technical challenges as they arise. Help to resolve potential issues that will have a negative impact on the customer and their company.

**Who You Are**:

- Capable of installing all necessary Physical Security components, which include but is not limited to **electric strikes, mag locks, contacts, REX devices, cameras, power supplies, intercoms, and door controllers**.
- Demonstrates an understanding of basic networking
- ** Able to troubleshoot an access control, CCTV, or security system from the server.**:

- Able to troubleshoot and configure network security devices.
- System/component level troubleshooting and working knowledge of electronics and the ability to use a multi-meter
- Sound judgment and the demonstrated ability to act independently
- Ability to organize workload effectively and work with a sense of urgency
- Demonstrated communication and teamwork skills with customers, co-workers, and supervisors
- Demonstrate ability to operate test equipment.
- Demonstrate basic mathematical skills and computer skills
- Must be reliable and punctual.

**What You Need**:

- High School Diploma or GED Required
- Ability to report to work during customary or specifically assigned work schedules Required
- Completed Trade School or 2-year degree in Basic Electronics Preferred
- ** 2+ years of Physical Security Installer Technician and Service Technician experience required**:

- ** Successfully completed basic Access Control/ CCTV/Burglar system manufacture certification Preferred**:

- ** Genetec, Axis, So