Software Release Manager

2 weeks ago

Washington, United States Government Tactical Solutions Full time

**Software Release Manager**
- Subjective requirements:

- Job description is closely related to Imaging Engineer, however this can be a less experienced
- This position is more focused on packaging of images, deployment and follow-up of software items
- NGA looking for strengths in license tracking and being able to manage the process

**Job Summary**

To be considered for this role, you will have a BS in a relevant field and 5 of relevant experience.

**Additional Info**This position has broad set of responsibilities for work related to Tier3 support of endpoint computing. The general focus of the position is Enterprise Software Release Management in a multiplatform (Microsoft Windows and Mac Operating Systems) environment.

**Job Duties**
- Test new versions of operating system and endpoint software for compatibility, performance optimization and deployment.
- Manage all aspects of the end-to-end release process.
- Develop and validate software release process/technical procedures.
- Develop master images and deployment procedures.
- Develop and maintain Quality Assurance (QA) checklists for software release processes.
- Work with stakeholders for software deployment/updates
- Deals with communication, preparation, and training for new releases
- Update Knowledge Management System (KMS)
- Provides management reports on release progress.
- Track software licensing

**Required Qualifications**
- Hands-on, robust level experience with Knowledge in Microsoft, Mac OS
- Hands-on, robust level experience with technologies involved in software and operating system deployment in a large enterprise.
- Strong knowledge of Microsoft Active Directory, DHCP and endpoint performance management tools.
- Strong knowledge of endpoint security compliance and remediations
- Strong analytical and troubleshooting skills, including the ability to identify, research, and resolve simple to moderately complex technical support issues independently.
- Must be familiar with the latest hardware platforms for endpoint computing.
- Excellent customer service skills
- Self-motivated and takes initiative.
- Experience engineering support of Active Directory, DNS, and any additional Microsoft, JAMF and Ivanti
- Experience with Active Directory including AD forest migration, remediation and consolidation, as well as a strong foundation in other directory service technologies including GPO, DNS and DHCP
- Strong hands-on experience with endpoint security tools such as Microsoft Defender, McAfee and encryption technologies.

**Preferred Qualifications & Skills**
- Proficient project planning and writing skills.
- (MCP) Microsoft Certified Professional or (MCSE) Microsoft Certified Solutions Expert
- MAC Genius experience
- Hands on experience designing and configuring Microsoft Windows and MAC End User technology including Antivirus, patch management and other System Administration tools
- Experience developing detailed Windows and MAC Administrative standards, design, and implementation documentation.
- Experience capacity planning, performance monitoring and maintenance.

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Experience level:

- 3 years
- 4 years
- 5 years

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- Microsoft and Mac OS: 4 years (required)
- Active Directory: 3 years (required)
- endpoint performance management tools: 3 years (preferred)
- developing master images and deployment procedures: 3 years (required)
- updating knowledge Management system (KMS): 3 years (preferred)

Work Location: Hybrid remote in Washington, DC 20004

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