Desktop Support Technician
7 days ago
Able to work required hours onsite at Washington, DC Pew Charitable Trusts location.
**Work hours**: 37.5 hours a week. Monday
- Friday, 9am to 5 pm with a 30 minute lunch.
- Demonstrates excellent customer service
- Ability to work independently
- Ability to work in a team environment
- Ability to follow operational procedures
- Demonstrates working knowledge of PC hardware and software installation, configuration and troubleshooting
- Strong working knowledge of Windows 10 and some 11, MS Office 2016, Microsoft Office 365.
- Knowledge of Active Directory and standard desktop software desired.
Skills/Experience:
**Responsibilities**:
- Performs PC imaging
- Performs PC deployment
- Performs Windows 10 migrations
- Performs troubleshooting for PC laptops
- Provides support for office moves
- Maintains Desktop hardware inventory
- Plans and executes IT tasks as scheduled.
- Assists Users with their issues and documents actions in ServiceNow as defined by the customer.
**Required Skills**:
**Job Type**: Part-time
Pay: $21.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
**Experience**:
- Windows os: 1 year (preferred)
- SCCM: 1 year (preferred)
- Imaging: 1 year (preferred)
- Migration: 1 year (preferred)
Ability to Commute:
- Washington, DC 20001 (preferred)
Work Location: In person
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