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Customer Service Representative

3 months ago

Port Charlotte, United States Havenhaus Furniture Full time

We are seeking a friendly and customer-focused Customer Service Representative to join our team.you will be responsible for providing exceptional customer service to our customers, both in-store and over the phone. You will work with a team of customer service representatives to ensure that customers have a positive experience with our company.

**Responsibilities**:

- Greet customers in a friendly and welcoming manner
- Answer customer inquiries over the phone and in-person
- Provide product information and assist customers with product selection
- Process customer orders and returns
- Resolve customer complaints in a timely and professional manner
- Work with team members to ensure that customer service goals are met
- Maintain a clean and organized customer service area

**Requirements**:

- High school diploma or equivalent
- Prior experience in customer service or a related field preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail and accuracy
- Ability to multitask and prioritize effectively
- Familiarity with Microsoft Office and other computer programs

**Salary and Benefits**:

- This is a **full-time** position, Located in **Port Charlotte, Florida** with a **daily shift** from **Monday to Friday**. The salary for this position is **$18.10-$19.70/ Hourly**, depending on experience.
- In addition to salary, we offer a comprehensive benefits package, including health insurance, dental insurance, and a 401(k) plan.
- We also offer paid time off and opportunities for advancement within the company.