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Hotel Night Auditor
4 months ago
$30,000 - $32,000
**Responsibilities**:
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Provide exceptional service to all hotel guests during their stay
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
**Qualifications**:
- Overnight shift; requires flexible hours
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Excellent customer service and communication skills are required
- High school diploma or equivalent required; some college preferred
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
**About Company**
Our signature Count on Me service culture encourages each team member to be responsive, be respectful, and deliver great experiences to our guests, partners, and communities.
OUR CORE VALUES
- Integrity: We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing.
- Accountability: We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”
- Inclusive: We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all.
- Caring: We never underestimate the power of compassion. We generously give our time, attention, and action.
- Fun: Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.
