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Night Audit

2 months ago

Mesa, United States Doubletree Phoenix Mesa Full time

Total 32 hours per week with opportunity for up to 40

The Night Auditor is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out and interaction with guests and the general public by phone and in person.  The Night Audit position is responsible for balancing the revenues, expenses, adjustments in rooms and food & beverage and turning the system over to the new day both from a brand as well as a franchise side. 

• Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud. 

• Audit, balance, post and report on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management. 

• Provide rooms management with a clear picture of their performance using the data gathered. 

• Run the night audit final, after ensuring all revenue is in balance. 

• Attend to guest needs at the front desk.

* Stock Made Market

* Complete and keep up to date the hotel beds reservations

* Ensuring high balance report is run nightly and following up on high balance guests to ensure payment.

* Prepare for next shift by blocking rooms, ensuring billing is correct on all arrivals, setting up Diamond and Gold Food Credits, etc.

Source: Hospitality Online