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Supervisor
3 months ago
**Job Details**:
Functions as a critical liaison to management, to assure established hospital wide health, safety, security and environmental protection programs are functional and are being carried out on a routine basis throughout the hospital. Leads, supports, and coordinates security, specific functions for the protection of patients, staff and visitors, in a focused, productive, and cost efficient manner. Closely interacts with others in controlling situations of emergency, crisis, violent and / or disruptive behavior. Minimizes losses due to accidents and / or incidents which result in lost time, loss of property, or interruption to the business. Trains new hire security officers. RESPONSIBILITIES
- Efficiently manages safety-security, posts, tasks, requests for assistance, and complaint processing, while capturing and disseminating essential data. Works toward minimizing problem re-occurrence.
- Effectively manages protective services to patients, visitors and staff based on identified need. Uses crisis intervention skills and maneuvers to control disruptive behavior and dangerous situations in a safe and discreet manner.
- Effectively manages and coordinates the tasks of “Specialist Positions” I.e.: Alarm Systems - Electronics, Locksmithing, & Signage.
- Oversees and coordinates optimum performance, training, and education of officers, for the purpose of exceeding customer satisfaction.
- Plans, schedules and coordinates appropriate staffing levels which meet hospital objectives, in a manner which is cost efficient and within established budgetary framework.
- Performs and coordinates investigations, audits, and inspections for the purpose of analysis, identification. Provides recommendations for management to control and recover any losses.
- Effectively manages and coordinates security officer licensing programs, initial and on-going training functions, Identifies and documents training programs to meet NYS guidelines.
- Defines, coordinates and manages electronic communications and alarm systems, software and hardware to ensure business needs are met.
- Perform any other duties as assigned.
QUALIFICATIONS/REQUIREMENTS EXPERIENCE
EDUCATION
- Associates Degree preferred, specializing in Criminal Justice, Civil Law, or Sciences with a minimum of 2-3 years of experience in a healthcare safety-security environment.
LICENSES/CERTIFICATIONS
- Registered NYS Security Guard certificate required.
- Acceptable NYS drivers license required.
- Completes annual NYS-OMH Preventing and Managing Crisis Situations (PMCS) training.
**About Us**:
**HealthAlliance Hospital**
**Benefits**:
We offer a comprehensive compensation and benefits package which includes:
- Health Insurance
- Dental
- Vision
- Retirement Savings Plan
- Flexible Saving Account
- Paid Time Off
- Holidays
- Tuition Reimbursement
