Zuern - Watertown Inside Sales Representative

4 weeks ago


Watertown, United States Zuern Building Products Inc Full time

Description:
**Job Summary**:
**Essential Duties and Responsibilities**:
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
- Assist contractors and customers on a walk-in basis
- Answer incoming customer telephone calls
- Establish and maintain positive working relationships with contractors and customers by ensuring the best possible customer satisfaction by providing expertise in products and services
- Process takeoffs and quoting for projects; windows, doors, decks, garages, roofs, remodels of homes and basements
- Write up service requests and start process, take call backs on service requests and process paperwork for returns
- Act as back-up to outside loaders
- Provide inside support to the outside sales representatives as needed
- Monitor tool department/sales and service, mix paint, and stock product on shelves
- Maintain literature and stock what is necessary to support the sales
- Resolve delivery challenges
- Excellent communication and teamwork skills, self-motivated, sense of pride and urgency, personable, well organized

**Requirements**:

- Requires High School Diploma and 3-5 years of lumberyard experience or 2-4 year degree related to business or construction industry.
- Mathematical skills required to add, subtract, multiply, divide, measurements of square foot and cubic foot
- Must be able to lift up to 70 pounds, bend, stoop, kneel, climb and reach
- Vast product knowledge of building materials and practices
- Requires good oral and written communication skills in order to interact with employees and customers



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