Inside Sales Manager
3 weeks ago
**Primary Responsibilities**:
- Can properly and accurately execute the proficiency areas of Inside Sales and Application Engineering and consistently excels in all aspects of the job
- Supervises the Application Engineering Department, including direct supervision of the Application Engineers
- Sets priorities for Application Engineers and ensures requests from customers and representatives are promptly addressed.
- Sets goals for the Application Engineers to advance proficiency and grow them personally and professionally and reviews the AE against those goals
- Handles large or complex projects as needed
- Participate in strategy and operational development as a member of the executive team to grow company’s business and provide Application Engineering support necessary to implement company strategy.
- Be a relentless voice of the customer to the rest of the organization to ensure we put the customer and representative first
- Hire and Train new AE’s as needed
- Assure designs within the department are optimized for performance and cost and provide cost estimates to Sales Manager and RSM’s as required to maximize order potential
- Provide guidance to Application Engineers on special and custom designs and coordinate projects requiring Engineering, Purchasing, and Manufacturing assistance to properly design, cost, and price the project to our customer.
- Assist Director of Sales in Order Forecasting for associated products utilizing CRM system and other sales tools
- Assist with marketing projects necessary to maintain a competitive product offering. These can include price rationalization, sales tools updates, generation of product literature, etc. Present technical training and presentations to representatives and customers. Attend customer meetings as appropriate with the representative and the Regional Sales Manager to provide technical support
**Requirements**:
- Engineering Degree or experience working on inside sales.
- 5+ years’ experience in rotating equipment selection for process industries
- 5+ years’ experience in sales or similar commercial role
- Effective verbal and written communication skills
- Quality of work, timeliness, organization skills
- Management experience is a plus, but not required with the proper amount of inside sales experience.
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